Q Talk

[LuvmyLab]

I finally found a mascara that doesn't smudge or flake off but I can't get if off!  It is Carmindy mascara.  At 1st I thought maybe it was waterproof so I used waterproof eye makeup remover but it's not. I even tried to use my Campinellli facial wash rag and it would not even take it off.  Carmindy, please make it easier to remove it.  Then you would have a perfect mascara! 

[Katcat1]

@LuvmyLab   You need to contact Customer Service with this problem and they need to get you in touch with Carmindy CS on how to remove this mascara.

[Alison Wonderland]

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@LuvmyLab wrote:

I finally found a mascara that doesn't smudge or flake off but I can't get if off!  It is Carmindy mascara.  At 1st I thought maybe it was waterproof so I used waterproof eye makeup remover but it's not. I even tried to use my Campinellli facial wash rag and it would not even take it off.  Carmindy, please make it easier to remove it.  Then you would have a perfect mascara! 

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Carmindy mascara is a tubing mascara, which doesn't need makeup remover or oil. You use lots of water and a cloth or cotton round to remove tubing mascaras. Get the lashes very wet and let them sit for a bit to allow the tubes to loosen up, then use a cotton round or Campanelli cloth to gently wipe the mascara away. You can hold a damp cloth over the lashes for a bit to loosen them up.

I usually wash my face, getting my lashes very wet in the process, and at the end of washing, I use a cloth to gently wipe the mascara tubes straight down and off my lashes. The tubes should slide right off with a few passes, then I do a final rinse.

Here's a YouTube video I found of someone putting on and removing a tubing mascara: https://www.youtube.com/watch?v=uMIcUs_C1gw

[LuvmyLab]

@AlisonWonderland  Thank you for the information. I will try just hot/warm water and see if that helps to remove it.  I've used tubing mascara before and never had a problem getting it off.  

[this is my nic]

Wow!  I've tried so many mascaras from drug store brand to the luxury and have yet to find one that doesn't smudge or flake.  Now I'm going to give Carmindy's mascara a try.  Seems the Q had another mascara brand that formed tubes on the lashes, but darned if I can remember which one. 

[FranandZoe]

Sounds good to me too - I just ordered the duo.

[LuvmyLab]

It does come off easier if you put a hot wash rag over the lashes and let it sit there for a minute or so then I just use my eyemakeup remover to remove the rest.  Thanks for the suggestion!