Looks like my over sized celebration foundation with brush has been lost

MercysMom · ‎07-21-2016

It was shipped on 9/28. The tracking number shows Raleigh, NC on 9/29. Nothing after that. I'm in SC. Shouldn't take this long coming from NC. Customer service asked if I want a refund or to re-order. USPS will let me do a "lost mail" search starting tomorrow. Why is is so difficult to get your stuff in the mail?!!

While I breathe, I hope - - South Carolina

2blonde · ‎03-10-2010

It could still show up, you never know. Stranger things have happened.

Laura loves cats!

Venezia · ‎03-09-2010

I'm amazed that CS would even offer a refund or reship so early. That's not even 10 business days and "stuff happens". I thought their policy is no action until after that period.

I don't think I'd be assuming it's lost yet, unless you paid for priority shipment.

Daysdee · ‎03-09-2010

Some of my items are taking so long to ship from QVC and so long to be received. I hope you get your package soon.

ALRATIBA · ‎07-15-2016

@MercysMom wrote:
It was shipped on 9/28. The tracking number shows Raleigh, NC on 9/29. Nothing after that. I'm in SC. Shouldn't take this long coming from NC. Customer service asked if I want a refund or to re-order. USPS will let me do a "lost mail" search starting tomorrow. Why is is so difficult to get your stuff in the mail?!!

That's just one of things that caused me to stop shopping at QVC. Once in a while - no problem. But it occurred several times over the course of a couple of months. I don't need the aggravation.

SunValley · ‎04-19-2010

It took 15 days for a pair of in-stock pants to get to me. Not that I find this acceptable, but they did finally show up.

fenway · ‎11-29-2010

It's not just QVC, I ordered a Dog Bed on 9/27 (not from QVC) tracking # from the Post Office shows left Long Island NY on the 28th, NO updates or further info. I am in MA. The person I ordered from is looking into it!!!

Daysdee · ‎03-09-2010

My last order took 4 days to ship. Some sites ship the same day.

customer67 · ‎06-10-2015

Shipping has been a source of frustration for me as well. I ordered Kate Sommerville face wash on 9/23 and today is 10/4 and I still do not have the product. Additionally, the web site just indicates the shipping date... not the method of shipping, nor a tracking number. When I called the automated customer service, it states the item is still "en route" by standard shipping. Exactly what is standard shipping since it is past the 7-10 day arrival date from the original order date? I like the selection QVC provides; however they need clarify shipping policies so I can make better decisions, which ultimately may be purchasing directly from a store. One thing is for sure, if holiday purchases are on the horizon....one should probably factor in possible shipping hurdles. I am not purchasing from Zulily when on QVC. Yes, I have a Zulily account, but they have set forth the expectations with regards to shipping and other policies. I expect more from QVC.