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01-07-2012 10:51 PM
I placed an order for Lipstick Queen's Butterfly Ball Collection in February 2011. It was a waitlist order and I received information from the Q stating they were expecting the merchandise to be available by May 2011. I have tried to find out from Customer Service since the summer but I'm always told that the order is indeed on waitlist (like I didn't know this...) and no other information was available regarding the lengthy delay. I see the 3 tube collection that I ordered is still being offered as a waitlist order. I think it is time for someone to follow-up with the Lipstick Queen company and find out why the orders can't be filled and WHEN can the Q expect more inventory. Afterall, I think we the customer, deserve an explanation. I've never waited almost a year for an order. Something isn't sounding right about the Lipstick Queen's company. What's going on QVC?
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