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01-16-2022 02:33 PM
But it's still here!! Yayyyy!
I didn't know QVC no longer has live CS and all orders are automated.
For some reason, I couldn't do the order online, so I had to use the automated phone system.
Now the original one is stuck in my cart.
How do I get it out? "0" doesn't work.
01-16-2022 02:42 PM - edited 01-16-2022 06:44 PM
I called CS yesterday and got a live person.
What do you mean "for some reason" you couldn't place the order online? We might be able to help you if you give us specifics.
You can email QVC's Social Team at QVCSocialTeam@QVC.com with your item number and explanation. They will be able to help you.
01-16-2022 02:44 PM
@Foxxee wrote:I called CS yesterday and got a live person.
What do you mean "for some reason" you couldn't place the order online? We might be able to help you if you give us specifics.
You can email QVC's Social Team at QVCSocialTeam@QVC.com with your order number and explanation. They will be able to help you.
@Foxxee I have to admit, I was confused on this post.
01-16-2022 03:12 PM
@Pecky wrote:
@Foxxee wrote:I called CS yesterday and got a live person.
What do you mean "for some reason" you couldn't place the order online? We might be able to help you if you give us specifics.
You can email QVC's Social Team at QVCSocialTeam@QVC.com with your order number and explanation. They will be able to help you.
@Foxxee I have to admit, I was confused on this post.
I'm right there with you.
01-16-2022 03:26 PM
@RinaRina, look at your item in your cart and there is an X in the upper right corner. Click on that and it should remove the item.
01-17-2022 08:47 AM
@pupwhipped wrote:@RinaRina, look at your item in your cart and there is an X in the upper right corner. Click on that and it should remove the item.
=====================
Thank you.
There's also a prompt that says the item remains in the cart for an hour, so, I couldn't remove it. It dropped off by itself.
Thanks for answering, tho'.
01-17-2022 10:13 AM
@RinaRina We're still here...most of us. Some went to the "other forum". It was a scare until Q realized sales would be affected.
01-17-2022 06:31 PM
@Shanus wrote:@RinaRina We're still here...most of us. Some went to the "other forum". It was a scare until Q realized sales would be affected.
@Shanus I'm not following you..braindead here, what is the "other forum" is that another thread within here or elsewhere? I haven't been here long enough to know or navigate the place.
01-18-2022 10:04 AM
@GypsyVanner wrote:
@Shanus wrote:@RinaRina We're still here...most of us. Some went to the "other forum". It was a scare until Q realized sales would be affected.
@Shanus I'm not following you..braindead here, what is the "other forum" is that another thread within here or elsewhere? I haven't been here long enough to know or navigate the place.
@GypsyVanner Many threads here months ago re: Proboards thread that was started by tother forum members when we thought this forum is closing. Maybe there's a way for you to check those threads w/ "links" how to sign in, etc.
01-18-2022 09:06 PM
I like it right here and this is where I am staying!
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