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08-11-2016 01:41 PM - edited 08-11-2016 01:41 PM
Today I heard a host claim that "it doesn't cost you to try".
That is patently untrue and should not be part of any sales presentation on QVC.
New customers will be in for a surprise if they decide to return their purchase.
08-11-2016 01:44 PM
Yes, I don't know who they are trying to kid, but it absolutely costs to try, not only in money, but in time and frustration if the item does not work out.
08-11-2016 01:48 PM
When I am looking at a return I first of take 10 dollars of my total to see if it's worth the hassel. It does cost you something. That's why I turn the volume off sometimes when I watch the Q.
08-11-2016 01:49 PM
That's not a good thing to happen to new customers.
I always check all that info out before I buy online but doubt if everyone does that.
I also like how they say how many & how much e-z pay is but the total does not include tax or S&H. That's not free either.
08-11-2016 01:53 PM
I just had to return three bags of items ....$30.00 bucks for the privilege to try them....not a good thing to say that it cost nothing to try...
08-11-2016 01:53 PM - edited 08-11-2016 01:54 PM
I just returned 3 of the same (different colors) Isaac Mizrahi's t-shirts - and it cost me almost $16. QVC charged me $9.00 to send it to me ($3. for each t-shirt) - and $6.45 return shipping. NEVER again!!!!! It's more costly to return SHOES and heavier items.
08-11-2016 02:02 PM
Just wondering - why so many returns? Is it the sizing or the quality or something else? I know I'm not impressed with a lot of the quality any more. (cheap - thin fabric)
08-11-2016 02:14 PM
@fthunt wrote:Just wondering - why so many returns? Is it the sizing or the quality or something else? I know I'm not impressed with a lot of the quality any more. (cheap - thin fabric)
My experience has been inconsistency in sizing. Two pairs of identical pants, same size, different colors. One fits, the other is huge.
08-11-2016 02:45 PM
That is a very misleading statement. They shouldn't tell viewers that.
08-11-2016 02:48 PM
I cannot help but wonder how much is incocistent sizing and how much is people wanting to try multiple colors and sizes of an item. The solution, of course, if QVC really is inconcistent in sizing, is to stop ordering; however, people here complaing of returning things over and over again (one would think they would learn their lesson).
If one is hard to fit (many people are -- including myself), then online shopping may not be for you.
As far as having to pay for shipping, if you don't -- you the person who ought the item -- then the costs are passed along to everyone else (those who did not buy the item). How is that fair? Why should we subsidize your shopping?
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