Q Talk

[Vivian]

I had assumed that because the presentation gave NO information about the original price, QVC had something to hide. It was not in their best interest to keep that information from viewers. I also think that it's foolish to assume that people should have to research that information online. With so much competition, QVC should do everything possible to make shopping easy and tempting.Significant discounts are certainly a draw for most shoppers. I still don't understand why they made no mention of the discount. It's certainly not the end of the world, just a vexing question. In other words, I don't get it.

[GinaV24]

@haddon9 yes that wasn't a favorite of mine.  I bought one and returned it.  I liked another version of the cashmere infinity scarves that IM did and I wear it all winter.

[MomCat]

You are only a "dumb-dumb" if you DON'T do some research before purchasing.  A sale price means nothing if you don't know what that item goes for in the market.  I can point out sale items at ANY retailer that might not be a good deal, no matter what price they  sold it for in the past. 

[stevieb]

The OP makes a valid point in that the presentations get more and more sloppy. Yes, it would be nice to indicate during the rather lengthy presentations how much the customer is saving on a sale item. Is it earth shattering? Of  course not, but in the span of a ten to fifteen minute dialog about an item (often longer), for some, this is important information. Why not give it...

[TY]

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@Venezia wrote:

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@TY wrote:

$50 U.S. Is a better price though than what Canadians are paying right now for the same item. They are getting a "sale price" of $89 CDN which is supposed to be a bargain since the "regular" price is listed at $129 CDN. jackie Stafford has been on air on TSC in Canada selling the Isaac cashmere clothing with the same spiel that she and Isaac use on QVC.

Of course they all pretend like you are getting luxury!

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The Canadian dollar is worth less than the U.S. dollar, so why is that surprising?  Do you expect things sold in the U.K., Germany, Italy, etc. to be the same exact price as they are in the U.S.?

When I recently visited Canada I was discounted on the purchase price of items because I paid in U.S. dollars.

People in Canada know what the prices are in the U.S. and know when they are getting ripped off by price increases that are double or triple the price spread between currencies. And those retailers are going to get called out for it.

I've seen a national department store chain remove the pricing from clothing and handbags so they could disguise a massive price increase in those items.

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[febe1]

I've never purchased an item anywhere on sale that did not show the original price and the sale price. B&M will usually show the history if there is more than one price change. I agree with OP, it is deceptive..

[Venezia]

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@TY wrote:

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@Venezia wrote:

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@TY wrote:

$50 U.S. Is a better price though than what Canadians are paying right now for the same item. They are getting a "sale price" of $89 CDN which is supposed to be a bargain since the "regular" price is listed at $129 CDN. jackie Stafford has been on air on TSC in Canada selling the Isaac cashmere clothing with the same spiel that she and Isaac use on QVC.

Of course they all pretend like you are getting luxury!

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The Canadian dollar is worth less than the U.S. dollar, so why is that surprising?  Do you expect things sold in the U.K., Germany, Italy, etc. to be the same exact price as they are in the U.S.?

When I recently visited Canada I was discounted on the purchase price of items because I paid in U.S. dollars.

People in Canada know what the prices are in the U.S. and know when they are getting ripped off by price increases that are double or triple the price spread between currencies. And those retailers are going to get called out for it.

I've seen a national department store chain remove the pricing from clothing and handbags so they could disguise a massive price increase in those items.

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Here's a link to the import/export regulations that govern products shipped across the border between the two countries - all of which adds to the cost.  But I'm sure "people in Canada" would already know about this?  If not, you need to be aware of it before you accuse any retailer of ripping you off.

(And at the current exchange rate the scarf would be $66.90 in U.S. dollars, so not exactly an exorbitant difference.)

Import/Export Regulations for Canada

[Spurt]

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@Vivian Florimond wrote:

I'm watching Shawn and Isaac Mizrahi. They're showing a very pretty cashmere infinity scarf. It's allegedly on sale for just under $50... but what was the original price? They don't reveal it. I was thinking of buying it but it just ticked me off that I don't know if the scarf is the typical QVC 3% discount, so I decided not to make a purchase. It seems terribly deceptive to me to keep that original price under wraps (pun intended). I also feel that QVC is treating its customers like a bunch of dumb-dumbs, assuming that if we see the word "sale" we'll just buy, buy, buy. That is NOT true for me. If I feel I'm being taken for a fool, I will not buy.

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@Vivian QVC should promote their good deals---as this appears to be the case...and a customer should not have to do "research" to figure out what the savings is....after all the "C" in QVC is supposed to be about CONVENIENCE!!!  And I understand your concern about not showing the original QVC price, because some of the sold called sales have been ridiculous---a WHOPPING $2.50--come on QVC you can do better than that!!

[this is my nic]

How can you do research on the original price if it's nowhere to be found? 

I agree, this tactic is deceptive.

[febe1]

Expecting the customer to research for original prices. That's like B&M telling you to question the sales person for original prices. Nor should the customer be told to go on the Internet and click on sizing detail for measurements. Buying on TV is chancey, but with no help from hosts, it's impossible. I'm not doing it! 

Jayne Brown is to be thanked for having measurements removed from the viewing screen. She, who also called customers lazy, for not buying Regular size pants and taking them to be altered when they don't come in Petites.

When did the customer become so wrong....