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Honored Contributor
Posts: 17,603
Registered: ‎06-27-2010

Re: Is it just the picture on our cable system??


Beth-QVC wrote:

@dooBdoo

I will report this ASAP and thanks for letting us know!

Beth QVC


 

You're welcome, @Beth-QVC!   And thank you!

 

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Contributor
Posts: 74
Registered: ‎08-21-2010

Re: Is it just the picture on our cable system??

Thanks to all who answered and to QVC (Beth) for looking into this. ☺
Respected Contributor
Posts: 3,336
Registered: ‎03-11-2010

Re: Is it just the picture on our cable system??

Watching the show right now, I wondered if it was my TV. I know people want to look thin. Even Kate who looks great in a potato sack is ultra slim.

Esteemed Contributor
Posts: 7,147
Registered: ‎03-05-2011

Re: Is it just the picture on our cable system??

Mine looks fine, but I am in Florida.   

Frequent Contributor
Posts: 85
Registered: ‎04-06-2010

Re: Is it just the picture on our cable system??

Yes, I noticed how everyone on the Logo show looks so slim!  I'm a Philly Comcast subscriber!  Now I want to know how I can get that slimmed down look in real life!  Lol!!!

QVC Customer Care
Posts: 2,931
Registered: ‎06-14-2015

Re: Is it just the picture on our cable system??

Hi Everyone

 

Our team has run tests against our television transmission and there are no issues on our side. I know some of you are seeing the picture screen out of proportion and blurry but it looks like it might be at the service provider level. 

 

Beth QVC

Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

Re: Is it just the picture on our cable system??

No distortion at all on either QVC or QVCplus.
I watch digital over-the-air broadcasts.
Frequent Contributor
Posts: 83
Registered: ‎05-28-2011

Re: Is it just the picture on our cable system??

I live in NJ and have Comcast.  My TV has been showing QVC stretched out also.  There's no set time that I noticed, but at least once a day and then it goes back.  It is annoying, I thought it was my TV also.  Glad to know it's not just me.

Esteemed Contributor
Posts: 5,794
Registered: ‎03-10-2010

Re: Is it just the picture on our cable system??

I was having trouble with the sound on QVC, very low, like they were not speaking into Mike.

Respected Contributor
Posts: 2,085
Registered: ‎03-11-2010

Re: Is it just the picture on our cable system??

[ Edited ]

Thanks for starting this thread.  I noticed it just a few days ago, and thought it was just something wrong with my TV.  Hope the Q fixes it.

 

I have dish satelite.