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Trusted Contributor
Posts: 1,614
Registered: ‎10-12-2010

Is anyone having problems with Rakuten used to be Ebates

It comes up on as a rectangle in the middle of my screen and won't let me place an order. I cannot get it to go full screen at all. Just started doing this today. I can just go to QVC and place an order then go into rakuten and pull up my cart but I can't place order in rakuten. Any suggestions or perhaps it's Rakuten having a problem. I tried resetting but nothing changed.

Honored Contributor
Posts: 32,963
Registered: ‎03-09-2010

Re: Is anyone having problems with Rakuten used to be Ebates

Just an FYI, Be Frugal is now offering 5% back from the Q, why use Rakuten at 1%?

I am having no problems with my screen using Rakuten. 

Honored Contributor
Posts: 38,064
Registered: ‎06-11-2011

Re: Is anyone having problems with Rakuten used to be Ebates

@Lucylu12   No problems with Rakutan.

Trusted Contributor
Posts: 1,614
Registered: ‎10-12-2010

Re: Is anyone having problems with Rakuten used to be Ebates

Thanks everyone. I have no idea what the problem is. I will check out Be Frugal. I had not heard of it.

New Contributor
Posts: 3
Registered: ‎02-18-2020

Re: Is anyone having problems with Rakuten used to be Ebates


@Lucylu12 wrote:

It comes up on as a rectangle in the middle of my screen and won't let me place an order. I cannot get it to go full screen at all. Just started doing this today. I can just go to QVC and place an order then go into rakuten and pull up my cart but I can't place order in rakuten. Any suggestions or perhaps it's Rakuten having a problem. I tried resetting but nothing changed.


I’m having same issue. Started 2 days ago.

New Contributor
Posts: 3
Registered: ‎02-18-2020

Re: Is anyone having problems with Rakuten used to be Ebates

I’m having same problem with Rakuten. QVC site won’t load under Rakuten and it wants to direct you away from Rakuten site.

Respected Contributor
Posts: 3,127
Registered: ‎06-06-2012

Re: Is anyone having problems with Rakuten used to be Ebates

I just started having trouble with Rakuten app and QVC. It directs me to download the QVC app which is already downloaded on my phone. If I use the Rakuten website I am able to order from QVC. I think there is a glitch with Rakuten/QVC

Honored Contributor
Posts: 9,012
Registered: ‎03-09-2010

Re: Is anyone having problems with Rakuten used to be Ebates

I seldom use Rakuten.  Use BeFrugal a lot and for all my QVC purchases.  % are higher at BeFrugal.

Esteemed Contributor
Posts: 7,109
Registered: ‎06-09-2010

Re: Is anyone having problems with Rakuten used to be Ebates

I always use Befrugal or TopCashback. They usually offer good deals on many companies. A few days ago, TopCashback was offering 10% for QVC; now it is offering 4% and Befrugal is offering 5%. I never use Rakuten.

Honored Contributor
Posts: 32,963
Registered: ‎03-09-2010

Re: Is anyone having problems with Rakuten used to be Ebates

I use most all of the sites, whoever is offering the highest % at the time of my purchase. 

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