Is This New For Reviews??

Caaareful Shopper · ‎10-09-2012

I have long lamented the policy of QVC accepting reviews from people that have never purchased or received the items of which they are submitting an opinion.

But I noticed this addition to the review process:

I confirm that this review is based on my personal experience and is my genuine opinion. I have no personal or business relationship with this brand, its owners or employees, and have not been offered any incentive or payment to write this review. Find out more about QVC's Ratings & Reviews Standards.

It is now a requirement of the review process. You must check the box next to this statement in order to leave your review. So it seems to address two issues. One, is people leaving reviews with no personal experience with the item (I'm assuming that should mean they have not personally received it or purchased it as a gift). Two, is the duplicitous practice of some people connected to the brand or the brand's competitor leaving a review for monetary gain.

I write many reviews, and I read them as well. Of course I take them with a grain of salt, but being able to look at multiple reviews to see if there is a pattern, good or bad, can be extremely helpful.

I am very happy with this recent step, QVC! Thank you.

NickNack · ‎03-10-2010

I’m glad they added that, but I think it should say that the reviewer owns the item.

The Bluebird Carries The Sky On His Back"
-Henry David Thoreau

World Traveler · ‎02-02-2015

@Caaareful Shopper Although, I suppose someone who has NOT purchased or experienced the product could say they have. How would QVC know for sure? If people are leaving bad reviews without having purchased the item, then I don't think it would be a stretch to imagine they would continue that practice but indicate they have purchased the item.

Just saying.....

Kachina624 · ‎03-10-2010

@Caaareful Shopper. That is new and long overdue. I did a review last night and that statement was not there. I think they have someone new reviewing the reviews. There have been many complaints about things that were being done.

New Mexico☀️Land Of Enchantment

nova · ‎03-09-2010

@Caaareful Shopper I am happy to see this. I was looking at a Halston top this morning & there was a review written by someone who did not buy it. That's ridiculous & affects the ratings of an item. I think this new policy is smart and overdue.

GSPgirl · ‎01-03-2012

HSN won’t let you post a review unless you bought the product and have had it for at least 5 days. Why can’t QVC do this?

loriqvc · ‎11-06-2011

Although I'm sure there are some who will still abuse the system, I applaud this step on QVC's part to encourage legitimate reviews. Hopefully that confirmation requirement will at least make people think a little before posting.

On a related note, I recently reported a vague one-star review that had been posted for a book that is on advance order and won't be released until next month—two days later, the review was gone. I'm guessing I wasn't the only one who complained, and I'm happy to see that someone out there is trying to help customers have access to better information as we make our purchase decisions.

x Hedge · ‎08-18-2016

@World Traveler wrote:
@Caaareful Shopper Although, I suppose someone who has NOT purchased or experienced the product could say they have. How would QVC know for sure? If people are leaving bad reviews without having purchased the item, then I don't think it would be a stretch to imagine they would continue that practice but indicate they have purchased the item.

Just saying.....

Agreed. Its a gesture to satisfy legal department.

Those who post falsely negative reviews out of spite or a general dislike for the manufacturer aren't worried about whether their anonymous review is honorable.

Mj12 · ‎03-09-2010

It's a start, a very small one.

People who want to trash a specific line without owning any items, will just check the box and leave the review. I wish QVC would verify the purchase before a review is accepted.

fthunt · ‎12-24-2010

The new rule is all well & good but.............I've lost track of the number of Reviews I've wanted to read and none are posted. Yesterday 3 hour food presentation - and In the Wed Kitchen - and a couple of Dennis items. There are fewer and fewer Reviews posted. So good for new rules - but 'what difference does it make?"