Q Talk

[QVCJH]

This post might not pass inspection but here goes. Read the Q's General Terms of Use. You don't sign anything or click "I agree". Just by using their services you agree to their policies and if you have a grievance, it is subject to arbitration, which means that disputes are resolved outside the court system.

[Kachina624]

So how is this different from the way every other retailer operates?

[Alison Wonderland]

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@QVCJH wrote:

This post might not pass inspection but here goes. Read the Q's General Terms of Use. You don't sign anything or click "I agree". Just by using their services you agree to their policies and if you have a grievance, it is subject to arbitration, which means that disputes are resolved outside the court system.

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That's standard these days and has been for some time. It's also very common in worker contracts as a term of employment. It's bad for consumers and workers and only really seems to benefit the businesses. 

It's been in the news a lot the last 2-3 or so years and Congress has tried several times to make changes in 2017, 2018, and 2019. The House passed a bill to end forced arbitration last year, but the Senate hasn't done anything with the bill introduced into the Senate last year. It's a good idea to reach out to your representatives to ask them to bring it to a vote.

Consumer Reports had an article about it today: https://www.consumerreports.org/mandatory-binding-arbitration/forced-arbitration-clause-for-concern/

You can do a search for Forced Arbitration to find many more news articles about the topic.

[blackhole99]

I have a feeling we are having the rug pulled out from under us, people indeed are as stupid as we think. We are letting are freedoms slip through our fingers.

[Kachina624]

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@blackhole99 wrote:

I have a feeling we are having the rug pulled out from under us, people indeed are as stupid as we think. We are letting are freedoms slip through our fingers.

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@blackhole99. Things have been like this for years.  It's nothing new.

[blackhole99]

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@Kachina624 wrote:

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@blackhole99 wrote:

I have a feeling we are having the rug pulled out from under us, people indeed are as stupid as we think. We are letting are freedoms slip through our fingers.

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@blackhole99. Things have been like this for years.  It's nothing new.

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Well, if it isn't anything new, it's certainly more noticable.

[Anonymous032819]

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@QVCJH wrote:

This post might not pass inspection but here goes. Read the Q's General Terms of Use. You don't sign anything or click "I agree". Just by using their services you agree to their policies and if you have a grievance, it is subject to arbitration, which means that disputes are resolved outside the court system.

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So?

It's called "doing business".

Lots of businesses have this policy, and it isn't anything new.

Businesses have a right to protect themselves from those who would wish to take advantage.

[Alison Wonderland]

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@Anonymous032819 wrote:

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@QVCJH wrote:

This post might not pass inspection but here goes. Read the Q's General Terms of Use. You don't sign anything or click "I agree". Just by using their services you agree to their policies and if you have a grievance, it is subject to arbitration, which means that disputes are resolved outside the court system.

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So?

It's called "doing business".

Lots of businesses have this policy, and it isn't anything new.

Businesses have a right to protect themselves from those who would wish to take advantage.

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No, it's not. If you believe that "doing business" means treating your customers poorly so you can get ahead as a company, then things have gone off the rails for "doing business" in America.

Just because a lot of businesses have a policy like this doesn't mean it's a good policy. And I think businesses can figure out how to protect themselves without raking everyone else over the coals by default.

I'd like to see more companies choose to be ethical instead of abusive.

[Anonymous032819]

How is a company with this policy being "abusive" to customers?

As a customer, one has the CHOICE to interact with a company that has a policy, or find one that doesn't have this policy.

As for arbitration, lots of things are settled this way.

By doing business with a company that has this policy, one agrees to their terms and conditions.

It's simple really.

As a guest, you abide by the hosts rules.

The guest doesn't make the rules, the host does.

There are some businesses that won't see one dollar from me because of their policies.

That's fine.

I may not like their policies, but that just means that another business will get my money.

See how it works?

It's all about CHOICE.

Aint America grand?

[sunshine45]

well it really is simple......if you DONT like the terms of use then there is really no reason to shop, browse, provide personal information, or even  use the services of their forums if you think there could be a problem.