Q Talk

[elruth]

I used to get the Insider Magazine but for some odd reason I have not received it since last October. What can I do to remedy this situation?

[KingstonsMom]

@elruth

Send an email to QVCSocialTeam@QVC.com and request it.

Hopefully you'll start to receive it again in a few weeks, although yesterday I received the April issue again, instead of the May issue.....go figure.

[PINKdogWOOD]

@KingstonsMom  And if you're paying for it (because they used to charge you for it, at least they did when I subscribed) I'd really be contacting someone about them owing you money for issues not received.

[KingstonsMom]

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@PINKdogWOOD wrote:

@KingstonsMom  And if you're paying for it (because they used to charge you for it, at least they did when I subscribed) I'd really be contacting someone about them owing you money for issues not received.

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@PINKdogWOOD

I agree, but it's free now.....IF you can get it, LOL!

[culebra]

I used to receive it online.  My preference.  Yesterday I received another April.  I had already received one that was hand addressed.

[ms5star]

Beth-QVC C.S. - I have been receiving Insider Magazine for many years.  I did not receive the October issue.  When I called customer service, I was told they did not see me on the list.  Please make sure I am reinstated to the Insider list since I never cancelled it.  Also, please send me October's issue which was never sent.

[Beth-QVC]

@ms5star

I have checked your account and you are indeed subscribed. I have sent you a copy of October's and you should have it by the end of the week.

Beth QVC

[ms5star]

Thanks Beth!  Hope I'm back on track now and have no problems receiving future issues.

[Montana]

To those getting help from the Social Team, I hope you have better luck than I did.

I originally subscribed in 2015, am an active QVC customer, yet I have had to make a personal request at least twice in order to get a copy.

The Social Team always responds promptly, mailing out an issue, having a few online issues sent, but then the Insider just stops coming again.  

I got the September issue.  But no October.

QVC seems to have a problem maintaining the Insider subscription database.  What is the solution?  There should

be one.