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07-18-2018 11:12 PM
It's not going to be from Scott Brothers.
07-18-2018 11:20 PM - edited 07-22-2018 03:25 PM
Edited for spelling and word change.
I've think I've seen TSV's that include the box spring, free s&h and setup in your home with haul away of your old mattress for the same prices as just their mattress alone,
I will say that I've gotten 2 mattresses from QVC now and both times it was claimed there was no sagging on the edge of the mattress as it had extra built in support-untrue. Within weeks they both started to sag. I sit in the sag every single day now because I can't afford to get another mattress just 3 years later. Yeah,thank you Serta.
07-19-2018 12:32 AM
Read the horror stories of ordering a mattress from QVC (go to their Facebook page & look for mattress ads). I have no idea if Scott Brothers is a vendor on QVC, or what...but I would NEVER purchase something like a mattress online.
07-19-2018 01:44 AM
I've purchased a couple of memory foam mattresses from online websites, not shopping channels. They've been great purchases, and I'm still using them 10 years later. I'm guessing most of the memory foam products are about the same. They all offer free delivery by freight but not carry-away of old bedding and a box spring is extra. They come compressed in a big box and you wrestle it onto the bed yourself.
07-19-2018 04:30 AM
@LilMadi Did you get in touch with Serta with your complaint? Very often the mattress companies will send someone over to look at the mattress and if necessary issue a new one. It’s worth a phone call.
07-19-2018 05:04 AM
A mattress is something that I want to sit on and look at in person before I buy it.....
07-19-2018 09:31 AM
LOL. So agree
07-19-2018 09:49 AM
I bought my Sleep Number bed from QVC 6yrs ago and it was great. Delivered on time,it was easy to put together and it's the BEST Mattress we ever had...
07-19-2018 10:05 AM
07-19-2018 12:32 PM - edited 07-19-2018 12:36 PM
Jewel22
No, I never did, wasn't aware that they would do anything about it. Unfortunately, it's too late now....=O( but I did learn to never buy a Serta mattress again. I've had a lot of trouble with the QVC TSV's with computers too. Other than that, all else has been okay.
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