Q Talk

[Teddixat]

I have been trying to all Customer Service at two different phone numbers abd all I get is a quick busy signal - saying call failed.  I can call other people.  Just curious if anyone else is having this issue.   

[Kachina624]

@Teddixat.  Are you sure you've got the right phone number?

Try emailing the mods with your question/problem.

Qvcsocialteam@qvc.com 

[Teddixat]

@Kachina624   Of course I had the right number(s).  I've called them many many times before.  Social team responded by saying "we're sorry you're having trouble reaching us - and gave me one of the same numbers I called.  So no help.   I emailed the social team abd gave them the reason for my attempt to call the Q

[NYCLatinaMe]

Yes I have had this issue.  I would call tomorrow during regular business hours.

[Teddixat]

@NYCLatinaMe    Thank you.   Maybe they were having weather issues.  I heard there were severe thunder storms in the area.  But who knows

[Gorgf]

I called yesterday concerning a duplicate order that didn't fit criteria for an explanation for an on line return. I called 1. 800. 367 9444. I select O right away for an operator. It was early afternoon about 1:30 PM CST. I also used that number last week for an incorrect product sent and x change was enacted. No issues? I do not need to call often unless needed though.

There have been complaints recently here on the.board and I assumed it was a free ship day or weekend issue? It seems to be more frequent?

[Agrium]

Yes yes yes.   It's awful 

[Agrium]

Thank u 

[frenchie]

I just sent an email to the social team address that a package per tracking would not be received. I got an answer within a short time with a credit to my account. Perfect.

[Beammeupscotty]

Haven't had trouble getting them by phone BUT can NEVER EVER get live chat.