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Occasional Contributor
Posts: 10
Registered: ‎07-17-2017

It was fine until a recent update, and now I no longer have visuals on anything when I open the app, just boxes to tap on.  This is not an improvement.  It makes me not want to use the app.  Please undo whatever update you did for the ipad that caused this change.  When I open the app, I should be able to see all the current deals as I used to before this "update". 

Anonymous
Posts: 0

Re: IPad app needs to be fixed

Hi @mountainliving I am so sorry this is happening to you. Please try uninstalling the app and reinstalling it, that might help. Also try clearing cookies and maybe change browsers. 

Respected Contributor
Posts: 4,078
Registered: ‎03-09-2010

Re: IPad app needs to be fixed

My problem for the app for ipad is that when I scrool for Items Recently on Air I only get what is the current show , not shows earlier in the day.  Am I alone?  Perhaps I am not seeing where I need to open? 

Occasional Contributor
Posts: 10
Registered: ‎07-17-2017

Re: IPad app needs to be fixed


@Anonymous wrote:

Hi @mountainliving I am so sorry this is happening to you. Please try uninstalling the app and reinstalling it, that might help. Also try clearing cookies and maybe change browsers. 


I'm also having the same issue.  I tried uninstalling and no change.  I've been told this is on your end, from a software update.

Respected Contributor
Posts: 3,588
Registered: ‎03-09-2010

Re: IPad app needs to be fixed

What is the advantage of installing an app that does not show the information customers want/need?

Trusted Contributor
Posts: 1,469
Registered: ‎10-18-2011

Re: IPad app needs to be fixed

  • I have no sound at all, on both live & videos.
New Contributor
Posts: 3
Registered: ‎10-14-2017

Re: IPad app needs to be fixed

This is what my app looks like now when I open it.   

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