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08-11-2019 07:49 PM
I placed my first order since the Q changed the order screen online. I have not received my order confirmation email yet. Is this how things are for you too? The confirmations used to show up in my email immediately after my orders.
08-11-2019 07:55 PM
I've gotten confirmation emails on any orders I've placed recently. Perhaps you ought to contact CS (or the mods on these forums) to check to see that your order actually went through.
08-11-2019 08:00 PM
I've heard people mention the change in the ordering process a time or two but, for me, it's the same as it's always been. Interesting how things here can be so different depending, I guess, on what apparatus you are on or what browser, etc. you are using. Beats me!
08-11-2019 08:38 PM
@Mindy D. Go to Order Status and see if it's there. A couple of times I've forgotten to hit "place order" so didnt complete the process. Maybe you did that too.
08-12-2019 01:00 AM
The order shows it has gone through and is “In Process” but there is still no confirmation email. Weird.
08-14-2019 09:53 AM
I still get updates in an email..plus I am on facebook and liked their page so they send me a boxed message on my order placed..and when it ships . like that alot
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