Reply
Trusted Contributor
Posts: 1,637
Registered: ‎03-10-2010

Re: I'm starting to see why QVC is 5.6 Billion in debt

I'm sure a lot of people will disagree with me, but I think one of QVC's biggest problems is their hosts.  Years ago, the hosts were just about all great.  None of them seemed to fall into the "can't watch" category.  They did their jobs well, they weren't showoffs trying to make everything about them, and they didn't have to try and be cutesy.  For me, the hosts have made a huge difference.  When you are actually watching a presentation, it needs to be somewhat enjoyable.  I don't find most of the current hosts to be enjoyable in the least.  

Honored Contributor
Posts: 35,914
Registered: ‎03-10-2010

Re: I'm starting to see why QVC is 5.6 Billion in debt

I think they let their image of what they wanted to be (a glamorous, trend setting, symbol of forward thinking, on trend fashion leader) outpace the lives their customers have.

 

Customers don't need it, fashionistas don't want it--no sales.  

Honored Contributor
Posts: 10,770
Registered: ‎02-07-2011

Re: I'm starting to see why QVC is 5.6 Billion in debt

@RescueLover   I'm glad you and your friends are enjoying and hopefully buying a lot from QVC.  If you're relatively new, you don't know what QVC was like when it started 40+ years ago.  Many of us on these forums have watched for 20 or 30+ years and the changes have been substantial and for many of us not to our liking.  Maybe others who are new to the shopping channels will help them survive.

 

 

Respected Contributor
Posts: 4,000
Registered: ‎07-20-2017

Re: I'm starting to see why QVC is 5.6 Billion in debt


@12andcounting wrote:

I'm sure a lot of people will disagree with me, but I think one of QVC's biggest problems is their hosts.  Years ago, the hosts were just about all great.  None of them seemed to fall into the "can't watch" category.  They did their jobs well, they weren't showoffs trying to make everything about them, and they didn't have to try and be cutesy.  For me, the hosts have made a huge difference.  When you are actually watching a presentation, it needs to be somewhat enjoyable.  I don't find most of the current hosts to be enjoyable in the least.  


 

 

I think the above statement hits the nail on the head for me.

 

A couple of years ago, I was sent a survey from the Q asking many questions about their service. I noted the hosts were ruining their business...I was kind but said it outright. 

 

I simply stopped watching their programs....I can't take the hosts and they are nothing like the professionals the Q had many years ago. Nothing!

Regular Contributor
Posts: 192
Registered: ‎11-24-2013

Re: I'm starting to see why QVC is 5.6 Billion in debt

[ Edited ]

Agreed, tell me the vital info on garments especially.  Stick to the item you are selling & stop talking about your kids, vacations, etc.  I don't care!!!!!  

Regular Contributor
Posts: 159
Registered: ‎12-17-2010

Re: I'm starting to see why QVC is 5.6 Billion in debt

Re: have never cared about the presentation. I want to know fabric content and measurements all of which I can see in product info as every other website has.

Not at all interested in the Vendor's product " story ." 

 

 

So true!  One of the best things about QVC used to be you could trust the size chart.  A size chart that no other on line retailer gave in such detail. 

unfortunately, it's now become a generic chart.  Not true to over 75% of what they are selling and that's one of the places they dropped the ball.  RETURNS costs the company millions.  Can you imagine the returns at QVC? This can mostly be rectified by better detailed on air product  presentations with updated size charts.  

 

Honored Contributor
Posts: 13,051
Registered: ‎03-10-2010

Re: I'm starting to see why QVC is 5.6 Billion in debt

[ Edited ]

personally I don't think the prices are high on QVC.  They are normal standard prices.  You can't compare this place to,Walmart, K mart , or Home Goods prices. Of course you can get things here  for less somewhere. EVERYTHING IS HIGH  in stores!   After we paid 40.00 for 3 street size tacos, 1 burrito, and half cup bean at a ToGo Mexican grill the other day I have given up.  A year ago that order cost us 22.00.  Even Costco many items I have bought forever, have almost doubled  in last 3 years. The problem in pricing may be in regional costs of living across the US.   In states where COL is lower, many see prices where the cost of living is higher, as not affordable, or too expensive . Example: gas here is 5 bucks plus ,compared to 2.50 or so many pay elsewhere   QVC does not alter its prices state to,state or city to city as Walmart, target etc do. I live in NorCal, when I go to SoCal I pay a tiny bit more on everything at name brand stores.  QVC pricing is one price, not adjusted for COL

QVC is mainly a convenience. You can get a larger than average array of sizes, colors , of one item, often not available in BM stores. Their guarentee is good, they are honest, they need to work on delivery!  Unless you order expedited or express, expect your package , whenever!  

I agree about Hosts and the blabbing. ITA!  That's why I quit watching like many here and go online. IMO they spend too much time on one item, too much non sales related talk. I agree, years ago Kathy Levine, Mary Beth, Bob, Steve Bryant, Dan , Jill the lot. I know I am forgetting a few. They always dressed so professionally.  Not like me at home in my grungies, lol.  They detailed every item, got out that ruler.  informed us of the product. Kathy was a master at describing the exact color. She noted color looked different on screen, and decided perfectly what we woukd receive.  They were so professional, personable likable.

no, it isn't like the old days. Things change.  good Lord I am nearly 40 years older. Needs are different . QVC is a convenience, but it isn't Amazon  

“sometimes you have to bite your upper lip and put sunglasses on”….Bob Dylan
Super Contributor
Posts: 455
Registered: ‎03-10-2010

Re: I'm starting to see why QVC is 5.6 Billion in debt


@Group 5 minus 1 wrote:

I remember when the presentations had a clock on the screen. I think the presentations are just too long.


@Group 5 minus 1 - I remember when the TSVs were shown once in each shift. Also a "one time only" was offered because the TSV sold out.

There's always a lot to be thankful for if you take time to look for it.
For example, I am sitting here thinking how nice it is that wrinkles don't hurt.
Respected Contributor
Posts: 2,784
Registered: ‎04-19-2016

Re: I'm starting to see why QVC is 5.6 Billion in debt

Just have to pick and choose what is important to you.  Everything changes and will probably keep on changing as time goes on for sure.  Glad I need less than I use to. 

Honored Contributor
Posts: 12,978
Registered: ‎03-09-2010

Re: I'm starting to see why QVC is 5.6 Billion in debt


@stateofmichigan wrote:

 


 

I agree with you.  

 

Ignore the snark. Some people just like to be nasty.