Q Talk

[stateofmichigan]

I am starting to see after many yeas of shopping with QVC why they have such high debt.  They have forgotten their original business plan.  Quality, Value and Convenience.  Many items are no longer of quality, the value is out the door and their is nothing convenient about shopping at QVC anymore.   So many times in the past 5 months I've purchased items and a day or two later I see they are now on waitlist!  I never waitlist anything.  I have no luck. Quality is nonexistant. QVC used to stand behind their products now after 30 days so sad too bad.

I know I can shop somewhere else for all you sharped tongued women that can't wait to shoot me down.  I'm just stating a fact. QVC is in this huge debt because they lost their vision. The presentations are a mess, they forget to give product details because they are all too busy socializing among themselves, running around the set, dancing and acting so unprofessional most of them need to lose their jobs.

Lets get back to QVC, where presentations were informative and products were quality.  I have so many outfits, tops, blazers, dresses and coats from 20 years ago that are still as good as new and a classic style.  Not this cheap throw away fashion that being pushed on consumers.

[Group 5 minus 1]

I remember when the presentations had a clock on the screen. I think the presentations are just too long.

[katie1859]

Let us count the ways........

over abundance of hosts and vendors

poor choices in road trips with flashy logos

poor quality clothing

over priced items

consistent inconsistent variety, lol

[They Call Me MR Wilkes]

Every retailer has a large amount of debt, incurred primarily to finance inventories.  Find one with a debt free balance sheet.  Doesn't exist.

The key is the ability to generate enough cashflow to service the debt.

Some are successful,  some are not.

[Janey2]

You cannot have quality clothing and low prices, not in today's world. Although I have to say very often i find something QVC is selling for a little cheaper elsewhere. I think one of their main problems is the long delay in getting your items and the very long time it takes to get a refund. There are times I opt to pay a few dollars more to get my purchase faster.

Also, for example, explain to me why Mally was on a few shows with Shawn last night. She adds nothing to the selling of an item. Cut down your shows to one host and one vendor. Less taking over each other and less nonsense. Then maybe the host can remember to give specifics.

[ellaphant]

Shopping channels are dated and failing. Many, many other

platforms to choose from with different price points, much 

more variety of items and much better S&H.

[kaydee50]

@stateofmichigan   Agree.  It is sad to see a company that I used to enjoy and buy a fair amount from, focus on the wrong things.  Quality is not there, Value is a joke and Convenience, now that every retailer has a website, is irrelevant.  

@They Call Me MR Wilkes   I'm sure all retailers have sizeable debt.  But there are companies that are successful, e.g., TJ Maxx.  It all starts at the top and QVC management has been greatly lacking for the past decade.  

[They Call Me MR Wilkes]

TJ Maxx, Marshall's and some others are a different form of retailing with unique business models, mainly procuring inventory from others, already produced and existing items.

QVC Group and many others finance the manufacturering and initial purchase of inventory. 

The Gap, for example, forecasts a loss of $100 million to $150 million next quarter due to overseas manufacturer costs.

TJ Maxx doesn't have that challenge.  It buys things that already exist.

[mjmm]

They have a fantastic niche. Describing the item and visually. But the presentations are redundant too long. Prices are too high the sets extravagant,two hosts and a vendor . Come on. I remember Pat James D. Alone Years ago with a dress on a hanger doing a fantastic job. The set was nice pleasant minimal. And returns are a pain to go to uos or USPS and pack it up. Amazon is easier.

[ellaphant]

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@mjmm wrote:
They have a fantastic niche. Describing the item and visually. But the presentations are redundant too long. Prices are too high the sets extravagant,two hosts and a vendor . Come on. I remember Pat James D. Alone Years ago with a dress on a hanger doing a fantastic job. The set was nice pleasant minimal. And returns are a pain to go to uos or USPS and pack it up. Amazon is easier.

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I have never cared about the presentation. I want to know fabric content and measurements all of which I can see in product info as every other website has.

Not at all interested in the Vendor's product " story ."