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Esteemed Contributor
wildcat fan
Posts: 7,210
Registered: ‎03-23-2010

Re: I'm about to stop shopping here ...

‎04-04-2015 09:42 AM

Maybe it has something to do with location. I get Amazon and QVC orders pretty fast these days.
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Leonard - QVC Customer Care
Posts: 31
Registered: ‎02-07-2013

Re: I'm about to stop shopping here ...

‎04-04-2015 09:43 AM

Hi Kathleen,

I am sorry to hear that happened, can you e-mail us at QVCSocialTeam@QVC.com? We'd like to look into this for you. It sounds like your order may have been delivered by the carrier to the wrong address and that we processed it as a return when it was sent back to us. We can also take a look into your tracking for the order currently in transit.

Sincerely,

Leonard

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