Re: I hate when there is no video!

SHOPR · ‎04-17-2013

@KYToby wrote:
Usually, this occurs due to technical difficulties. This is why some videos do not get posted but videos for other products shown during a show make it up fairly quickly. QVC is not trying to keep you from seeing the videos. To think that they would somehow hold back from posting them is laughable.

As far as having videos for all items in inventory, that is a bit ridiculous. QVC maintains thousands of itmes in inventory that will never be sold -- some of which sell in very limited quantities. To film and post videos of every product would only add to the overall cost of these products and result in people shopping elsewhere -- which so many people do anyway (how many times have we seen posts from people who have gone elsewhere after viewing a product on QVC?).

If it is true that random items, from almost every show I've ever watched, do not get videos posted due to technical difficulties, then I find that laughable, that this company has not resolved their "technical difficulties" after all these years.

SHOPR · ‎04-17-2013

@vickie25 wrote:
My request for QVC is to keep the video from the first time the product aired with all the colors. QVC posts the last video of when the item aired. If it has gone to clearance, some colors may be gone. I can't count how many times I've looked at a video, and only colors say, black/brown are shown as those were the only options at THAT TIME but now there is merlot as well since that popped back in stock. I would like to see that color presented but I can't since it's not in the video. The little color swatch, if even there, vs video can be completely different looking.

@vickie25, Sometimes, but not always, (perhaps due to those pesky technical difficulties- ha ha) I can find past item videos on YouTube which will show all or most of the original color choices.

I've had the best luck finding the items on YT by searching for the item title, not necessarily the item number. HTH someone with this frustrating issue.

Pearlee · ‎06-11-2011

@SHOPR wrote:
@KYToby wrote:
Usually, this occurs due to technical difficulties. This is why some videos do not get posted but videos for other products shown during a show make it up fairly quickly. QVC is not trying to keep you from seeing the videos. To think that they would somehow hold back from posting them is laughable.

As far as having videos for all items in inventory, that is a bit ridiculous. QVC maintains thousands of itmes in inventory that will never be sold -- some of which sell in very limited quantities. To film and post videos of every product would only add to the overall cost of these products and result in people shopping elsewhere -- which so many people do anyway (how many times have we seen posts from people who have gone elsewhere after viewing a product on QVC?).
If it is true that random items, from almost every show I've ever watched, do not get videos posted due to technical difficulties, then I find that laughable, that this company has not resolved their "technical difficulties" after all these years.

@SHOPR Great reply!