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05-14-2021 01:01 AM
Around QVC, a status of "back order" simply means the inventory has not yet been processed but there is stock to fulfill all current orders. Delays may happen due to whether the Q or a vendor is doing the processing, and your order may go back and forth between "in process" and "back order," but all orders should be filled.
05-14-2021 09:08 AM
In this case, they really shot themselves in the foot! I'm used to waiting the 7 - 10 days they usually say, but when something goes from "in stock" when ordered to "back order" at the time it would normally ship, that's when I draw the line, especially when other sellers have the same product for the same price with no waiting! Loyalty only goes so far, and I'm afraid if the Q wants to remain competitive, especially with places like Amazon and Peltz, they are going to have to up their game!
05-14-2021 09:26 AM
05-14-2021 10:54 AM - edited 05-14-2021 11:27 AM
The last Laura Geller makeup TSV on 3/23 that I ordered and was not on waitlist when I ordered it . However after checking on the order a couple of days later for a ship date it was marked as being on waitlist or backorder ( I can't remember which) . I waited a total of 7 days then just cancelled the order . I figured that I didn't need the items if QVC could not provide a ship date within a week of my order.
05-14-2021 11:29 AM
05-14-2021 04:13 PM - edited 05-14-2021 04:16 PM
@Kachina624 My pet peeve is the constant changing of prices in supposedly clearance prices. One particular item I have ordered multiples of is an Anbody sleeveless tank. It is on clearance. Some days it's on clearance for $19.98 then it goes down to $17.98 and up again to $19.98 then back down again like a yo-yo. I am getting whiplash from the craziness. Their computers must be specially programmed to change prices at will. This is crazy. To me clearance is clearance. HSN does not do this!!! Oh and when the Q offers free shipping they up the prices on items so free is not free!
05-14-2021 09:20 PM
Another update: Now the TSV's are "processing" but no delivery date given yet. This is what another posted mentioned, you can get whiplash watching orders go back & forth from processing to back order and back again!
05-15-2021 07:38 AM
I'm glad to see this topic and I totally agree. If you don't have it in stock, then don't sell it just to make a buck. I think you have more disgusted and disgruntled customers when you play these kinds of games than if you would be honest and tell us that you only have x number of pairs to go around and when they're gone, they're gone.
I ordered the sandals last Saturday and have been really curious as to why they haven't shipped. They have said "preparing your order" for the last week. I also ordered something from Beekman a day or so later and it's the same story. QVC orders used to ship out within a couple of days.
I ordered something from Ulta yesterday and it shipped out the same day! I am about ready to cancel both orders and go to Amazon or just forget it.
05-15-2021 07:45 AM
Update. I checked and because it is in process, I cannot cancel it. So I have no choice but to wait for it. However, I will think twice before placing another order. :
05-15-2021 05:37 PM
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