Q Talk

[Carol08]

I had to cancel some items due to the increased shipping charges.  Since gas is at an all-time low, how can the Q rationalize these increased charges?  If they ship our packages quicker - then I won't complain. It would have been nice if they had let us know ahead of time.

[blackhole99]

My son thinks I'm nuts for buying online from an outfit who doesn't offer free S&H and returns. The Q will never get the millenials to buy if they don't change their ways.

[hrs]

I believe that none of their warehouses are located next to or near major hubs.  Lancaster is about an hour and 1/2 from Philly on a good traffic day - Norfolk is near no where they have a nice but small airport and I have no idea where they are in CA.  I've said it before - warehouse the items in the center of the country Tenn or Ky like Zappos.

[stevieb]

I noted the price for an item that would typically ship for less than twelve bucks is now over twelve bucks... It's official, the Q suits are clearly trying to put themselves out of business. Shipping is a sore enough point for some customers without them adding fuel to the fire. It's long been held that shipping is a source of profit for QVC, must be that their profit margin is no longer considered sufficient. No need to wonder why... Really...

[AuntG]

While I agree with those who say they won't pay the high shipping fees, I think if QVC went to free S/H, they would build those costs into the price.  What I'd like them to do is discontinue the food products -- so many people buy it, eat it and then call CS to say it was no good and get their money refunded.  Honest consumers are paying for that.

[Abrowneyegirl]

I have to admit I purchase 90% of my clothes online. (in addition to pet supplies, household items, health and beauty items) Packages arrive at this house 1-2 a week.

I would say 1% of my yearly purchases come from the Q- mainly due to the s/h $.

I do get WEN from Q as it is cheaper than me ordering from Chaz Dean.

[Bluecage]

I've noticed the opposite. Recently i've ordered a few things that shipped for free: TSV's, lunchtime specials, nighttime specials, and some clearance items. I like that, as i've removed things from my shopping cart if the shipping charge is insane.

[Pecky]

I always tend to purchase online with free shipping & returns.  I have to rethink my purchases here because it is so expensive.  The  shipping cost increases and the shipping time decreases.  I ordered something Monday and it still hasn't shipped!! 

[grooms]

Supposedly QVC is opening a warehouse in Ontario, California (southern CA) but I don't know if it is open yet - if it is - they never advertised for help like Amazon did when they opened up in San Bernardino County.

[BriggsiePeawiggle]

Did you ever notice how shipping charges must increase when the gas prices rise, but when the gas prices fall, there is never a lower shipping charge?