Reply
Honored Contributor
Posts: 33,909
Registered: ‎06-11-2011

Help QVC Social Team - 4 EZ Pays On Everything Not Working....

The Four EZ Pays being offered until midnight tonight is not working on items I put into my cart!  Hey, QVC social team....what's up?

QVC Customer Care
Posts: 1,312
Registered: ‎10-12-2015

Re: Help QVC Social Team - 4 EZ Pays On Everything Not Working....

@Pearley  All of the items should be available on 4 Easy Payments until 11:59ET tonight.  Are you still experiencing difficulties?

 

Barb

Customer Care

Honored Contributor
Posts: 33,909
Registered: ‎06-11-2011

Re: Help QVC Social Team - 4 EZ Pays On Everything Not Working....


@Barbara-QVC wrote:

@Pearley  All of the items should be available on 4 Easy Payments until 11:59ET tonight.  Are you still experiencing difficulties?

 

Barb

Customer Care


@Barbara-QVC  Hi Barbara.  I was having difficult for quite a while  but just finally figured out what the problem was.  When I put the item into my cart and then tried to check out, the 4  EZ pays went away, or went back to whatever the usual EZ pay was, i.e. 2 EZ payments. 

 

But I just discovered that when I used Speed Buy, the EZ pays stayed at 4 EZ pays.  I guess if you put something into your cart first, the system doesn't know how long it'll be in your cart so the limited time 4 EZ pays don't work.  It does work if you speed buy though. 

 

Thank you for offering to help.  I will say though that putting the item into a cart doesn't work for the limited time 4  EZ pays!

QVC Customer Care
Posts: 1,312
Registered: ‎10-12-2015

Re: Help QVC Social Team - 4 EZ Pays On Everything Not Working....

@Pearley  I am glad it all worked out for you!  

 

Barb 

Customer Care

Honored Contributor
Posts: 29,715
Registered: ‎08-23-2010

Re: Help QVC Social Team - 4 EZ Pays On Everything Not Working....

I didn't even know about this until it was over ..... those of us on the west coast could use a little extra time here ....

Esteemed Contributor
Posts: 5,160
Registered: ‎04-14-2013

Re: Help QVC Social Team - 4 EZ Pays On Everything Not Working....

Worked for me.  The option doesn't come up until the "payment method" screen comes up.  The page's original listing (as regards # of EPs, or if it is an option) is irrelevant when you get to that point - I would imagine it is easier to edit options from an IT standpoint, on only the checkout page used during that time, rather than re-formatting every item in inventory for a very short window.

Cogito ergo sum
Honored Contributor
Posts: 33,909
Registered: ‎06-11-2011

Re: Help QVC Social Team - 4 EZ Pays On Everything Not Working....

@Tinkrbl44  LOL  you are the ones with the extra time!  When they end at 11:59 pm here on east coast time, people have gone to sleep already and don't have the whole amount of time to use!  Smiley Happy

Honored Contributor
Posts: 29,715
Registered: ‎08-23-2010

Re: Help QVC Social Team - 4 EZ Pays On Everything Not Working....


@Pearley wrote:

@Tinkrbl44  LOL  you are the ones with the extra time!  When they end at 11:59 pm here on east coast time, people have gone to sleep already and don't have the whole amount of time to use!  Smiley Happy


After my work is done, I often don't get on the computer in the evening until 9:30-ish, which is 12:30 am EST.    I guess it not only depends on the time zone, but our schedules.