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11-30-2015 10:31 PM
The Four EZ Pays being offered until midnight tonight is not working on items I put into my cart! Hey, QVC social team....what's up?
11-30-2015 11:12 PM
@Pearlee All of the items should be available on 4 Easy Payments until 11:59ET tonight. Are you still experiencing difficulties?
Barb
Customer Care
11-30-2015 11:20 PM
@Barbara-QVC wrote:@Pearlee All of the items should be available on 4 Easy Payments until 11:59ET tonight. Are you still experiencing difficulties?
Barb
Customer Care
@Barbara-QVC Hi Barbara. I was having difficult for quite a while but just finally figured out what the problem was. When I put the item into my cart and then tried to check out, the 4 EZ pays went away, or went back to whatever the usual EZ pay was, i.e. 2 EZ payments.
But I just discovered that when I used Speed Buy, the EZ pays stayed at 4 EZ pays. I guess if you put something into your cart first, the system doesn't know how long it'll be in your cart so the limited time 4 EZ pays don't work. It does work if you speed buy though.
Thank you for offering to help. I will say though that putting the item into a cart doesn't work for the limited time 4 EZ pays!
11-30-2015 11:30 PM
12-01-2015 02:24 AM
I didn't even know about this until it was over ..... those of us on the west coast could use a little extra time here ....
12-01-2015 06:59 AM
Worked for me. The option doesn't come up until the "payment method" screen comes up. The page's original listing (as regards # of EPs, or if it is an option) is irrelevant when you get to that point - I would imagine it is easier to edit options from an IT standpoint, on only the checkout page used during that time, rather than re-formatting every item in inventory for a very short window.
12-01-2015 03:01 PM
@Tinkrbl44 LOL you are the ones with the extra time! When they end at 11:59 pm here on east coast time, people have gone to sleep already and don't have the whole amount of time to use!
12-01-2015 07:24 PM
@Pearlee wrote:@Tinkrbl44 LOL you are the ones with the extra time! When they end at 11:59 pm here on east coast time, people have gone to sleep already and don't have the whole amount of time to use!
After my work is done, I often don't get on the computer in the evening until 9:30-ish, which is 12:30 am EST. I guess it not only depends on the time zone, but our schedules.
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