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Respected Contributor
Posts: 4,044
Registered: ‎03-09-2010

Has this happened to anyone else?

Back on June 30, I ordered the Scott BrothersTSV sheet set. It had an advanced ship date of July 24.

 

Well the sheets shipped on July 25, with an estimated delivery of August 4. Sheets got as far as Goodyear,  AZ and have been stuck there since July 28.

 

Today I get an email from QVC stating that they have processed my return for sheets I never got.

Contacted c.s. they ordered another set, hopefully this set will show up.

Honored Contributor
Posts: 11,402
Registered: ‎03-09-2010

Re: Has this happened to anyone else?

A friend of mine had a similar situation. She got notice that her return has been received, but she never received the original.  She was also charged the return shipping fee, which she's now working to collect. Be sure they don't charge you for return shipping.

Honored Contributor
Posts: 14,848
Registered: ‎03-15-2014

Re: Has this happened to anyone else?

Very strange.  Maybe you'll get both sets and only have to pay for one. That would make it all worthwhile.

Honored Contributor
Posts: 10,658
Registered: ‎06-10-2015

Re: Has this happened to anyone else?

@ValuSkr ..............that would be considered theft.

BE THE PERSON YOUR DOG THINKS YOU ARE! (unknown)
Respected Contributor
Posts: 4,044
Registered: ‎03-09-2010

Re: Has this happened to anyone else?

@Krimpette 

 

That's a good point. I'll check for the return postage charge. 

Honored Contributor
Posts: 14,848
Registered: ‎03-15-2014

Re: Has this happened to anyone else?


@Imaoldhippie wrote:

@ValuSkr ..............that would be considered theft.


@Imaoldhippie  Yes, but I would tell them about it.  They might say to keep the extra set considering it was their mistake.

 

 

 

 

 

 

 

 

Honored Contributor
Posts: 9,607
Registered: ‎06-06-2019

Re: Has this happened to anyone else?

Stranger and stranger shipping issues keep developing.  Weird.  I had two items recently and were in processing F-O-R-E-V-E-R; so I patiently wait and wait, then call and was told to wait some more.  Then two days goes by and I check status again, and it states it was delivered with a delivery date way before the time I started calling.  I never received these items.  

Honored Contributor
Posts: 33,580
Registered: ‎03-10-2010

Re: Has this happened to anyone else?

I wonder if the sheets were sent to the wrong address and that person returned them to QVC? 

 

That happened to me once.  I received someone else's order.  I hadn't even ordered the same item.  The box had my address on the outside but all the correct purchaser's information on the inside invoice.  I contacted QVC and was told to return the item.  

Esteemed Contributor
Posts: 6,194
Registered: ‎07-10-2011

Re: Has this happened to anyone else?


@ValuSkr wrote:

@Imaoldhippie wrote:

@ValuSkr ..............that would be considered theft.


@Imaoldhippie  Yes, but I would tell them about it.  They might say to keep the extra set considering it was their mistake.

 

 

 

 

 

@ValuSkr  this only happens with Amazon.  Wouldn´t it be great if QVC did that also?