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Respected Contributor
Posts: 4,016
Registered: ‎11-26-2019

Has this ever happened to you?

I placed a order yesterday.it was a silver amethyst ring.after thinking of what I already have in my jewelry box,I decided to cancel.i still had that option,so I clicked on cancel.it kept saying trying to cancel.ive never had that happen before if it does send,I am not going to pay shipping charges

Trusted Contributor
Posts: 1,798
Registered: ‎03-15-2010

Re: Has this ever happened to you?

I don't think there is a grace period any more for in stock purchases.  Once you hit the place the order button it's a done deal.   

Honored Contributor
Posts: 15,737
Registered: ‎10-09-2012

Re: Has this ever happened to you?

@Luvsmyfam  If the Cancel option is still there on the order you, the only time I get the subsequent we are trying to cancel message is when it's a food item and it comes directly from the food manufacturer.  I've gotten that a couple of times.  Once, it did not cancel and I received the food.  On a different occasion it eventually did cancel before any shipment.  

 

 

So if you get that message, there's not much you can do.  You just have to keep checking your order status to see what ultimately happens. 

Trusted Contributor
Posts: 1,665
Registered: ‎06-24-2019

Re: Has this ever happened to you?

I placed an order yesterday and it went into process in less than 3 minutes.  Having said that, it shipped today and I am thrilled.

 

Honored Contributor
Posts: 26,004
Registered: ‎03-16-2010

Re: Has this ever happened to you?


@Caaareful Shopper wrote:

@Luvsmyfam  If the Cancel option is still there on the order you, the only time I get the subsequent we are trying to cancel message is when it's a food item and it comes directly from the food manufacturer.  I've gotten that a couple of times.  Once, it did not cancel and I received the food.  On a different occasion it eventually did cancel before any shipment.  

 

 

So if you get that message, there's not much you can do.  You just have to keep checking your order status to see what ultimately happens. 


I agree.  The only time I've gotten the "trying to cancel" message is when the item is being shipped directly from the vendor.

 

Otherwise, I can either cancel with no problems or not at all.

Esteemed Contributor
Posts: 5,304
Registered: ‎09-15-2016

Re: Has this ever happened to you?

Yes it's happened to me when I waited too long & I blamed myself not Q. My guess is the ring is being shipped directly to you by the vendor so it's not a simple cancelation. Ordering mistakes are made by all of us, we should pay for them & learn from it. Be well @Luvsmyfam.

Honored Contributor
Posts: 78,325
Registered: ‎03-10-2010

Re: Has this ever happened to you?

I don't make purchases with the idea that I might want to cancel.  I'm sure I want it and expect to receive it when I place the order.  If I did screw up and then cancel but it shipped, I'd "eat" and return shipping knowing it was my fault. 

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 4,016
Registered: ‎11-26-2019

Re: Has this ever happened to you?

Well,excuse me!I simply forgot,that I have that stone in sterling in my jewelry box.my decision,my right.no reason to get snippy
Esteemed Contributor
Posts: 5,161
Registered: ‎07-18-2013

Re: Has this ever happened to you?

@Luvsmyfam I don't see the posters as being snippy with you.  You asked a question and you are getting their feedback.  I also suggest that you check on your order to see if the cancel was successful.  I haven't seen that message when I tried to cancel an item, just that I cancel or says I cannot cancel.

If my dog doesn't like you, neither do I.
Honored Contributor
Posts: 13,947
Registered: ‎03-09-2010

Re: Has this ever happened to you?

[ Edited ]

@Luvsmyfam wrote:
Well,excuse me!I simply forgot,that I have that stone in sterling in my jewelry box.my decision,my right.no reason to get snippy

 

No one is sniping at you. It's not Q's fault you forgot. Stuff happens. It's called life.