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Respected Contributor
Posts: 2,242
Registered: ‎12-05-2012

Has QVC stopped sending emails confirming orders?

I used to receive emails about my orders and returns . None recently. Have they stopped sending them? 
Many thanks. 

Trusted Contributor
Posts: 1,104
Registered: ‎12-12-2011

Re: Has QVC stopped sending emails confirming orders?

I still receive confirmation emails, although a few times the emails came much later in the day.  I don't know how long ago your order was placed, but keep an eye out.  It will come.  Another thought, in case something got wonky with your email setting, check your spam folder.  Sometimes legitimate emails get misdirected. 

Respected Contributor
Posts: 4,195
Registered: ‎10-19-2012

Re: Has QVC stopped sending emails confirming orders?

[ Edited ]

No, they haven't stopped sending them. I still get e-mails when I order products. I also get e-mails when the items are shipped.

Respected Contributor
Posts: 2,242
Registered: ‎12-05-2012

Re: Has QVC stopped sending emails confirming orders?

Thank you both for your replies. I placed an order today and will keep checking. 

Frequent Contributor
Posts: 116
Registered: ‎04-05-2013

Re: Has QVC stopped sending emails confirming orders?

@wonderfulworld   check your spam/trash folder in your email. 

Honored Contributor
Posts: 69,809
Registered: ‎03-10-2010

Re: Has QVC stopped sending emails confirming orders?

No, I got one this norning.  You may need to adjust your preferences.

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 2,242
Registered: ‎12-05-2012

Re: Has QVC stopped sending emails confirming orders?


@Kachina624 wrote:

No, I got one this norning.  You may need to adjust your preferences.


I did just that. I hope the emails start coming again. Thank you!

Esteemed Contributor
Posts: 6,472
Registered: ‎03-12-2010

Re: Has QVC stopped sending emails confirming orders?

I received an e-mail yesterday saying my order had shipped.  Also received one this morning confirming a new order.

Esteemed Contributor
Posts: 6,833
Registered: ‎03-13-2010

Re: Has QVC stopped sending emails confirming orders?

I get them on my phone & Ipad.

Honored Contributor
Posts: 33,714
Registered: ‎03-20-2010

Re: Has QVC stopped sending emails confirming orders?

@wonderfulworld 

 

I still get the emails.....thank you for your order, and then another when it's shipped

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