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02-05-2023 10:16 AM
I used to receive emails about my orders and returns . None recently. Have they stopped sending them?
Many thanks.
02-05-2023 10:24 AM
I still receive confirmation emails, although a few times the emails came much later in the day. I don't know how long ago your order was placed, but keep an eye out. It will come. Another thought, in case something got wonky with your email setting, check your spam folder. Sometimes legitimate emails get misdirected.
02-05-2023 10:26 AM - edited 02-06-2023 04:02 PM
No, they haven't stopped sending them. I still get e-mails when I order products. I also get e-mails when the items are shipped.
02-05-2023 10:29 AM
Thank you both for your replies. I placed an order today and will keep checking.
02-05-2023 10:50 AM
@wonderfulworld check your spam/trash folder in your email.
02-05-2023 11:49 AM
No, I got one this norning. You may need to adjust your preferences.
02-05-2023 11:55 AM
@Kachina624 wrote:No, I got one this norning. You may need to adjust your preferences.
I did just that. I hope the emails start coming again. Thank you!
02-05-2023 02:54 PM
I received an e-mail yesterday saying my order had shipped. Also received one this morning confirming a new order.
02-06-2023 12:46 PM
I get them on my phone & Ipad.
02-06-2023 09:30 PM
I still get the emails.....thank you for your order, and then another when it's shipped
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