Hi,
I purchased an Amazon Fire Tablet quite a few months ago on QVC that came with a voucher for a FREE CASEABLE custom case offer and unfortunately had issues placing my order on their website, which led to them charging my credit card for what was to be a free Caseable ~ I contacted them via email regarding the problem back on May 30th and was assured by one of their CS reps (Lucy) that there was no worries, they would credit my account back with what had been charged to my credit card "within a few days", after having sent them documentation of the voucher etc as they requested ~ well 13 days later and still no refund ugh ~ was wondering if anyone else has had issues with them? I contacted my credit card company already and have since filed a dispute just in case, but it would really be so much better obviously if Caseable came through with the credit so as to avoid more problems ~ I also sent Caseable another email just now and inquired again on the great delay (again, they said my cc would be refunded "within a few days" back on June 1st) ~ has anyone else ever had problems with them and did they get resolved? Thanks so much for any help!