Q Talk

[morganjen]

Years ago, I heard that they do this.

[Kachina624]

@Carmie    Thanks for responding.  Sounds like it's been a good thing for you. 

[Sage04]

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@Hudsongrl wrote:

Just an FYI for those who shop at ShopHQ. Equifax just notified methat ShopHQ did a hard credit pull on me for using their ValuePay. This decreased my credit score by 5 points and will remain on my report for 2 years. I called Shophq and they confirmed a HARD pull is common practice for them if you use ValuePay. Equifax said HARD pulls aretypically only used for large credit checks for cars and mortgages. Needless to say im done with their ValuePay and probably done with them completely. Has this happened to anyone else? I made no large purchases ...these were small charges for clothing and some Christmas items. I've been with them for 15 years since the ShopNBC days really disappointed. 

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@Hudsongrl  I get the impression you were using your own Card  for the (Value Pay) that has nothing to do with HQ. I've been with them for years and always use my own Card fot Value Pay and never had this happened. Wonder if this is something new.

I could see if someone was app;ying for HQ's Credit Card but not when using your own.

Could you please clarify if you were using your own Card. Thanks.

[qbetzforreal]

QVC and HSN do the same on big ticket items such as computers.

[sunshine45]

on the shophq website......

"ValuePay orders may be subject to credit approval by ShopHQ and ShopHQ reserves the right to review credit reports to qualify customers for ValuePay. If an inquiry is made by ShopHQ, it will show on the customer's credit report."

[Hudsongrl]

Yep it’s called a hard pull while others like department stores and even the dealership where I bought my car use soft pulls. Soft pulls do not change your credit rating but hard pulls do. I’m still livid they did and apparently have done this for years. A bridge too far for me

[Hudsongrl]

Right but one would assume a soft pull … not a hard credit check. I’m sure most of their customers are unaware as I was and they push their ValuePays constantly

[Hudsongrl]

A hard pull effects your credit score. Soft pulls do not. I did NOT apply for the ShopHQ credit card. I simply bought a couple items on ValuePay… not expensive items either
I called Equifax snd they confirmed my score went down 5 points due to the ShooHQ hard inquiry

[Hudsongrl]

I used my own ViSA card as I’ve been doing for 15 years. I do not have a ShopHQ card nor did I apply for one. The credit woman admitted they do this routinely just because you use a Value Pay and she admitted it can happen again. Unreal

[Hudsongrl]

It was not a large purchase like a computer
They said even $100 could trigger a hard pull
I have excellent credit over 800 and want to
Keep it that way