Frequent Contributor
Posts: 86
Registered: ‎03-12-2010

Hair in Valentine Cookies - Don't buy Cheryl's Cookies

UGH! I sent Cheryl's Valentine cookies to my grand-kids. There was a hair in one of the packages. My daughter called C/S @ Cheryl's and was told to call QVC as that is where they were purchased. Great answer. I doubt QVC is responsible for packaging Cheryl's Cookies - do ya think!

What is it people do not understand about customer service anymore. I emailed QVC and will repost when and if I get a response. If I don't get poofed.

If I were running that company I would have sent something else out no matter who sold it. Then maybe this would be a pro Cheryl's post.