Q Talk

[RescueLover]

I got the same email today and called CS. The rep knew right away and said I wasn’t charged for the tank top.


I read a long time ago we should NOT save our credit card info on ANY SITE.
So when it shows to click on box to save as a default payment, don’t do it.


It’s a pain to re enter the payment method, but much safer.



Major shopping sites like Amazon and Walmart etc. etc. are targets.

[lynnie61]

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@UpNorthGorgy wrote:

@lynnie61. That is just disgusting and  a sloppy disorganized order. I would be livid. All they will say is "Sorry"😞

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@UpNorthGorgy     Well, the social team response was good - offered a full refund minus the return fee.  I asked if I could have the as is price, and they agreed.  I wash all my purchases before wearing, but the return slip said it was washed and too baggy.   They look fine, are not dirty, so I agreed to the as is price.  Any as is that I have purchased before was always brand new.  The as is price was almost 50% off.  I just don't think returns should be sold as new.  Things happen.  I did have a choice on the return.  The item was jeans.  I would not have kept it if it was intimates or swimwear.  

[roeroe1005]

@songbird 

I got the same message this morning.  I haven't used my Q card/account since April.  I checked my account, but do not see anything.

[Kitty Galore]

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@micjenang wrote:

Yes i got one too that a Susan Graver tank had been charged to my account.

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@micjenang   got the same exact email today !   What is it about I wonder a?

[Kitty Galore]

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@Venezia wrote:

That sounds very odd to me.  And I'm assuming the emails have been verified?

@songbird  @micjenang - Did you check your accounts to see if anything shows up?

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I did and nothing g there ,  so don't know what it's about .

[Fisa]

Yep! I got it today! 

[willomenia]

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@songbird wrote:

I've never had this before.  The message said that a particular clothing item had been attached to my account by mistake.  But that rest assured, this error has been located and pulled from my account. Has this happened to anyone else?  I've saved the message.

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Yes yesterday

[CalminHeart]

Check your credit card account! That is where you'll find any odd charges. 

[Estellee]

So far I havn't received any notification. I always delete my CC info after each purchase though.

[Catch71]

I got that message also. I checked order status and it's not there.