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09-24-2011 01:07 PM
How long are customers going to have to complain about things that USED TO WORK on your website that NO LONGER WORK?
1) The Zoom will not allow customers to "move about" within the product after zooming and view everything all over the item. Constant problem.
2) Half the time when you attempt to change the color of an item if multiple choices exist, it DOESN'T allow you to change colors. Intermittent problem.
These website problems are just getting to the point where it's becoming ridiculous and a very pooir reflection on QVC. Imagine for a moment someone who is new to the site trying to use it for the first time and thinking, "Wow. I thought QVC would have had their website functioning way better than this...I think I'll shop at XYZ's site instead."
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