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Regular Contributor
Posts: 201
Registered: ‎02-24-2013

Finally, Something Positive Coming from QVC

I received a letter in the mail from QVC thanking me for being a loyal customer and as a token of appreciation, they placed a $50 credit in my QVC account.  The letter was signed by Mike Fitzharris, President of QVC US.  I got the impression from the letter that they realize that customers are becoming disillusioned and unhappy.  Let's hope that they continue to listen to us and go back to a company that really offers Quality, Value and Convenience.  

Respected Contributor
Posts: 4,691
Registered: ‎03-09-2010

Re: Finally, Something Positive Coming from QVC

Wow!  That is a great surprise!

 

I spent a LOT of money with the Q back in the day.  Never received anything in appreciation except an easy pay offer.🤣🤣🤣🤣🤣

 

 

“I heard the sound I had to follow”
In Your Wildest Dreams by Justin Hayward
Honored Contributor
Posts: 39,177
Registered: ‎08-19-2010

Re: Finally, Something Positive Coming from QVC

Join the club

 

Think they throw darts at a board or something.

Esteemed Contributor
Posts: 7,243
Registered: ‎09-08-2010

Re: Finally, Something Positive Coming from QVC

Same here, spent lots....never a reward.

Esteemed Contributor
Posts: 6,860
Registered: ‎06-29-2016

Re: Finally, Something Positive Coming from QVC

I wonder if there are any types of restrictions. 

 

Seems very generous for a company in extreme dire straits. 

 

Last ditch effort, perhaps.

Respected Contributor
Posts: 4,768
Registered: ‎03-19-2010

Re: Finally, Something Positive Coming from QVC

@Whitney400   HOW NICE!  I have been a customer from DAY ONE ...   and I received NOTHING!  I have a Q card as well.  NOPE ... nothing nothing nothing.

The only thing I have ever received is an extra Easy Pay...  I have never and will never use EP.  Can't they see that?  I would take a free shipping!

ENJOY your credit,.

Esteemed Contributor
Posts: 5,163
Registered: ‎12-07-2014

Re: Finally, Something Positive Coming from QVC

@Whitney400 @THEY CallMe Mr Wilkes + all

 

There's actually a Science to it, from statistics and marketing psychology.

 

Not just high spenders, not just recent spenders, not just low spenders . . . a statistical formula pulls out a variety of customers to reward.

 

I've received various rewards, never all the ones others describe (mugs, cards, recently cookies from David's).

Respected Contributor
Posts: 4,168
Registered: ‎03-09-2010

Re: Finally, Something Positive Coming from QVC

Never received anything but bills for my many purchases.  Oh well.  

At least I do get coupons from HSN. 

“If we couldn’t laugh we would all go insane.”- Jimmy Buffet
Respected Contributor
Posts: 3,171
Registered: ‎07-18-2010

Re: Finally, Something Positive Coming from QVC


@Whitney400 wrote:

I received a letter in the mail from QVC thanking me for being a loyal customer and as a token of appreciation, they placed a $50 credit in my QVC account.  The letter was signed by Mike Fitzharris, President of QVC US.  I got the impression from the letter that they realize that customers are becoming disillusioned and unhappy.  Let's hope that they continue to listen to us and go back to a company that really offers Quality, Value and Convenience.  


Congratulations, lucky you. 🥳

Trusted Contributor
Posts: 1,752
Registered: ‎10-23-2011

Re: Finally, Something Positive Coming from QVC

@Whitney400 That's really quite nice QVC did that for you~~~very generous. Woman Happy

 

I would even settle for a letter for all the years of shopping/loyalty without an amount credited to my account. 

 

Enjoy~~~