Q Talk

[Mindy D]

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@lor23 wrote:

but opting out of emails really has nothing to do with them selling your information

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@lor23 @You're right. They can still sell your information.

[sunshine45]

does anyone REALLY believe that your information is "private" or "always safe" when you go to all other websites or search engines?

[loriqvc]

It appears there is some confusion about the privacy policy message that was sent. It is not an announcement of a new privacy policy—it is simply a notification about updates being made to the existing privacy policy. As stated in the message, the general changes being made are the following:

• Giving all customers more choices to control personal information, including obtaining a copy of personal information and deleting personal information
• Reorganizing how we describe the types of personal information we collect, the purposes for which we use the personal information, and how we track the use of our services
• Explaining how we share personal information with our affiliated companies and with other companies
• Providing additional information related to state privacy laws

Reading carefully, you will see that the first and fourth updates are good things: giving customers more options for addressing the use of their information and ensuring that QVC is adhering to state privacy laws as they evolve. The second and third updates are simply administrative; they tell us that QVC is adjusting the way it manages and describes its use of customer information.

With all that in mind, one key takeaway is this: The privacy policy and sharing and selling of customer information ARE NOT NEW. This idea may be something you're just discovering, and if you want to close your account as a result, that's obviously your prerogative—but if you've been a QVC customer for awhile, your information has already been circulating for awhile, so it's unlikely you'll notice any changes.

[Mindy D]

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@Q4u wrote:

They think they "have you" by stating that even if you quit them, they will still sell your information.  But if you change your information the best you can, they will be selling invalid information.

I think this will be the way I may be going.  

This was a bone-headed move.  I've been on QVC over 30 years.   Doing this to your customers is not what I thought QVC would ever do just to make money.  Too late now though, huh? 

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@Q4u @There is a lot of the information that you can't change including Social Security number and your financial information. To see the kind of information they share, look on the following page. It's scary what is included. It is all listed on this page. 

statement at https://www.qvc.com/content/information/privacy-statement.html. If

[Alsace Gal]

@on the bay 

I just did this a few minutes ago and it updated my preference, no emails except for orders.

[Venezia]

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@Mindy D wrote:

@Venezia @Even if you close your account the page states they can still share your information. 

statement at https://www.qvc.com/content/information/privacy-statement.html

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@Mindy D - I know.  That's what I was pointing out in post # 5.

[Sage04]

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@loriqvc wrote:

It appears there is some confusion about the privacy policy message that was sent. It is not an announcement of a new privacy policy—it is simply a notification about updates being made to the existing privacy policy. As stated in the message, the general changes being made are the following:

• Giving all customers more choices to control personal information, including obtaining a copy of personal information and deleting personal information
• Reorganizing how we describe the types of personal information we collect, the purposes for which we use the personal information, and how we track the use of our services
• Explaining how we share personal information with our affiliated companies and with other companies
• Providing additional information related to state privacy laws

Reading carefully, you will see that the first and fourth updates are good things: giving customers more options for addressing the use of their information and ensuring that QVC is adhering to state privacy laws as they evolve. The second and third updates are simply administrative; they tell us that QVC is adjusting the way it manages and describes its use of customer information.

With all that in mind, one key takeaway is this: The privacy policy and sharing and selling of customer information ARE NOT NEW. This idea may be something you're just discovering, and if you want to close your account as a result, that's obviously your prerogative—but if you've been a QVC customer for awhile, your information has already been circulating for awhile, so it's unlikely you'll notice any changes.

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So true. This has been going on forever. It's not new. Where do the Posters think all the junk mail comes from, and I'm not just talking about QVC.

Companies tell you that they will sell your information so it's up to you to decide if you want to do business with that company before you sign up.

[Sage04]

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@CalminHeart wrote:

A few thoughts from a retired fraud investigator:

Just because an email or text looks like it's from a company you know doesn't mean it really is.

Be careful about unsubscribing. When you click anything in an email, the sender knows you're legit and will share your info with others, good and bad.

Block all the emails and texts you don't want.

Block & Report all emails and texts from unknown and unsolicited senders. 

Never open emails from unknown senders. Block & report them.

If you have already opened an email, check the sender. I can right click on the sender field and see the the real sender. Some computers require more than one click or other ways to see it.

Never click on a link in an email unless you have repeatedly done business with them. Go to the website through your search engine instead.

**I can count on 1 hand how many companies' emails I trust enough to click.

**I don't click on links from anyone, including family and friends. Their viruses and scams can accidentally be passed on to you.

Know how your computer works. 

Clear cookies, cache and history on a regular basis. I do it at least every other week but right away if accidentally clicking on something.

@CalminHeart  what I realize is that I can unsubscribe without opening the email. It's at the bottom.

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[geezerette]

I unsubscribed to all Q emails and then didn't receive emails regarding my orders, contrary to what they claim.