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Trusted Contributor
Posts: 1,140
Registered: ‎06-20-2015

EDD - Estimated delivery date

I ordered an as is ring which shipped on June 6.  I still haven't received it.  Okay all you QVC cheer leaders tell me why.

Honored Contributor
Posts: 18,336
Registered: ‎07-26-2014

Re: EDD - Estimated delivery date

Only QVC and/or your local PO, UPS, USPS can tell you!  Smiley Tongue

 

Have you CALLED QVC???

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 8,197
Registered: ‎12-13-2010

Re: EDD - Estimated delivery date

@newname0How could we possibly know?  You need to ask qvc.  I would say that is some long travel time though.  😞

QVC Customer Care
Posts: 575
Registered: ‎06-14-2015

Re: EDD - Estimated delivery date


@newlook456 wrote:

I ordered an as is ring which shipped on June 6.  I still haven't received it.  Okay all you QVC cheer leaders tell me why.


@newname0  I have checked your order, please email QVCSocialTeam@qvc.com and i will share the information with you.  

 

Melvin, Customer Care 

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: EDD - Estimated delivery date

Contacting QVC is your best option.  Take Melvin up on his offer.

Contributor
Posts: 42
Registered: ‎09-08-2011

Re: EDD - Estimated delivery date

I also ordered an "as is" item a couple of months ago.  After is said it was shipped I kept tracking the package but never received it.  Called CS and they didn't know what happened to it, so issued a refund.

Trusted Contributor
Posts: 1,146
Registered: ‎06-15-2015

Re: EDD - Estimated delivery date

Call CS they will help you. 

Trusted Contributor
Posts: 1,140
Registered: ‎06-20-2015

Re: EDD - Estimated delivery date

Okay I emailed Melvin about this ring.  I don't call Customer Service because I don't order that often at QVC to be in touch with them on a frequent basis.  I also figured it was only a 7.95 as is ring.  Had it been a more expensive ring I probably would call on it. 

Trusted Contributor
Posts: 1,140
Registered: ‎06-20-2015

Re: EDD - Estimated delivery date


@Melvin-QVC wrote:

@newlook456 wrote:

I ordered an as is ring which shipped on June 6.  I still haven't received it.  Okay all you QVC cheer leaders tell me why.


@newname0  I have checked your order, please email QVCSocialTeam@qvc.com and i will share the information with you.  

 

Melvin, Customer Care 


 

I emailed Melvin.  No reply from him.  Does the above mean nothing?  Just happy talk?

Trusted Contributor
Posts: 1,140
Registered: ‎06-20-2015

Re: EDD - Estimated delivery date

I had a live chat with Customer Service with the result that I will get a refund and no ring on this order.  Thanks for your replies.