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10-15-2017 11:11 AM
Good Morning community,
I am not having any luck on QVC.com with audio on every product video even the TSV.
I use Chrome, I have tried Firefox, and finally went back to the baisc yahoo. Is anyone else experiencing this, and does anyone have any advice?
Thank you in advance knid ladies.
10-15-2017 12:08 PM
I'm using Chrome & it works for me.
Try hovering your mouse over the video until you can see the time length of the video on the bottom left side of the video. On the right side is the mute button for the sound. It looks like a liitle horn with or without a red x. Click on it to see if it's on mute. HTH
10-15-2017 01:04 PM
I have been known to accidently mute my whole system. You may have a speaker icon in your "tray", not sure that's what it's called, mine is near my system clock. Make sure it's not muted there.
10-15-2017 01:55 PM
Thank you very much ladies, you were both right, I had muted my whole system. Don't know how I did it but problem now solved.
Have a blessed day.
07-22-2020 07:11 PM
Did you tap on the speaker in the video if off it will have an x over it. Sometimes you have to expand the screen
07-23-2020 09:57 AM
@wnygrl585 - It is kind of you to try to help, but if you look at the dates in the posts, you will see that you're responding to a thread that is three years old. Happy posting...
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