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Respected Contributor
silkyk
Posts: 4,805
Registered: ‎03-03-2011

Difference between "waitlist" and "backordered"

‎02-21-2019 10:35 AM

I ordered an item and it went through but the next day it was listed as backordered....what does that mean? Same as being on waitlist?

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Honored Contributor
World Traveler
Posts: 13,398
Registered: ‎02-02-2015

Re: Difference between "waitlist" and "backordered"

[ Edited ]

‎02-21-2019 10:44 AM - edited ‎02-21-2019 10:46 AM

Waitlist - QVC is requesting the manufacturer to produce more to fulfill the order.

 

Backorder - an item will go to backorder because the inventory QVC was originally advised of was incorrect. QVC gives the manufacturer around two weeks to produce or obtain more.

 

This information is per @Beth-QVC.

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Respected Contributor
silkyk
Posts: 4,805
Registered: ‎03-03-2011

Re: Difference between "waitlist" and "backordered"

‎02-21-2019 11:34 AM

Thanks for the info! Guess I'll see in around 2 weeks.

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World Traveler
Posts: 13,398
Registered: ‎02-02-2015

Re: Difference between "waitlist" and "backordered"

‎02-21-2019 12:09 PM

@silkyk  For your sake, I hope so. Smiley Happy

 

Beth posted that in response to someone else asking many months ago. If that information has changed, hopefully she will respond to the notification I sent her.

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QVC Customer Care
QVC Customer Care
Susan-QVC
Posts: 1,682
Registered: ‎06-14-2015

Re: Difference between "waitlist" and "backordered"

‎02-21-2019 12:57 PM

@silkyk    Good Afternoon, 

 

@World Traveler  is correct as to the difference in a backorder vs waitlist.  Feel free to email us the order info to QVCSocialTeam@qvc.com, we will be happy to take a look. 

 

Susan Q-Social

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Respected Contributor
silkyk
Posts: 4,805
Registered: ‎03-03-2011

Re: Difference between "waitlist" and "backordered"

‎02-21-2019 08:08 PM

@Susan-QVC wrote:

@silkyk    Good Afternoon, 

 

@World Traveler  is correct as to the difference in a backorder vs waitlist.  Feel free to email us the order info to QVCSocialTeam@qvc.com, we will be happy to take a look. 

 

Susan Q-Social

Thanks Susan!

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