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12-11-2019 06:31 PM
12-11-2019 07:22 PM
@dooBdoo wrote:
@mousiegirl, The method of adding images hasn't changed. What has changed is that over a year ago (in November 2018), the website encountered some sort of database degradation that slowed access to some (many) user profiles.
We can see evidence of this glitch when we click on certain nicknames and then wait for minutes and minutes and minutes before the profile finally loads and displays the poster's list of posts, heart activity, and images.
When we upload an image the system has to access our profile. So... it runs into this very same problem we see when we click on our nickname.
It takes so long that it appears to us the image isn't loading but in fact it is... the software has to add it to our image album first, then makes it available for us to insert into a post.
Looking at your albums, you'll see many recent images that are duplicates... very likely you were trying to upload them directly into a post, you waited a minute, it seemed not to be working, so you exited the process and tried again (not realizing the pix were there in your albums).
Here's the link to your public images, and you can see:
https://community.qvc.com/t5/media/gallerypage/user-id/11559/album-id/981/page/53
I explained all this in another thread maybe a month or so ago. I'll find that and add it here in case it's helpful. I think it's ridiculous that QVC's IT support staff hasn't addressed and resolved this user file database problem, by the way.
What you say is true it just takes a long in time to process the photo before it uploads it....I thought maybe it was due to some kind of a security scan to make sure the photo had no malware or viruses....??????
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