Q Talk

[stevieb]

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@millieshops wrote:

It was good of you to return the item.

Now, be good and admit you have absolutely no idea whether the charge was a scam or a  mistake -  you made the mistake of overreacting and had only your account to worry about.  Give the poor overworked workers a break and contact CS and when the charge is resevered as I'm quite certain it will be, be sure to come back and shout that the mistake was yours -  if indeed it was.

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All things Q and beautiful...

[blackhole99]

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@New Leaf wrote:

What is going on with QVC? First they mail me something that I never ordered. I call CS, and I'm told, "Don't worry. Just send it back, and we won't charge you return postage."

So after the hassle of packing it up and mailing it back, I check my account today only to find that I was charged return postage!

What kind of a scam are you trying to pull QVC?

Shame on you!!!

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email QVCSocialTeam @QVC.com and let them know what happened, they will investigate this for you and make it right. Those people are awesome!

[CalminHeart]

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@New Leaf wrote:

What is going on with QVC? First they mail me something that I never ordered. I call CS, and I'm told, "Don't worry. Just send it back, and we won't charge you return postage."

So after the hassle of packing it up and mailing it back, I check my account today only to find that I was charged return postage!

What kind of a scam are you trying to pull QVC?

Shame on you!!!

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No need to be so dramatic.  Just pick up the phone and call CS.

[katiescarlett]

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@stevieb wrote:

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@millieshops wrote:

It was good of you to return the item.

Now, be good and admit you have absolutely no idea whether the charge was a scam or a  mistake -  you made the mistake of overreacting and had only your account to worry about.  Give the poor overworked workers a break and contact CS and when the charge is resevered as I'm quite certain it will be, be sure to come back and shout that the mistake was yours -  if indeed it was.

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All things Q and beautiful...

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stevieb, you crack me up.

[MomCat]

I know it's probably useless to even say this, but is it possible for ladies on this board to agree not to post mess like this here?  I think every one of us realizes that QVC is on some kind of robot system with these returns, and a mistake will happen every so often.  This problem is so easily taken care of with a quick note back to them.  No point in overreacting.  That's silly. 

[KatieB]

You had better believe that they're going to make money any way they can.....

[stevieb]

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@katiescarlett wrote:

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@stevieb wrote:

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@millieshops wrote:

It was good of you to return the item.

Now, be good and admit you have absolutely no idea whether the charge was a scam or a  mistake -  you made the mistake of overreacting and had only your account to worry about.  Give the poor overworked workers a break and contact CS and when the charge is resevered as I'm quite certain it will be, be sure to come back and shout that the mistake was yours -  if indeed it was.

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All things Q and beautiful...

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stevieb, you crack me up.

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What can I say @katiescarlett...

The Q spin doctors at work... again...