Q Talk

[yyy]

I just checked something on an order I placed 3 days ago. The "cancel order" option was still there.  Has something changed?  I checked and it wasn't an advance order so I'm curious. 

[Susan Louise]

Your window to cancel the order is closed.

[Linmo]

@yyy I've seen this before on orders that were being shipped directly from a vendor, not from QVC.  If you try to cancel, you will get a message that the order was canceled but really it was not.  QVC sends a notification to the vendor that you want to cancel - it may or may not go through.  

[froggy]

Last year we ordered one of the Traeger pellet grills. This was an item that shipped from the vendor. First it took forever-weeks -until we got a shipping notice. Eventually we got a notice that the carrier would call to set up a delivery time. Well two or three weeks later we got tired of waiting and hit the cancel button. It never was delivered and we were not charged.

[shellwwwwww]

That happened to me with a Roberta"s plant that I ordered, a month went by and still no plant. I cancelled it but it came anyway. I just kept it because I liked the plant