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07-06-2019 02:52 PM
The price is the same but I paid $5.50 for S&H. It was delivered today.
Thanks!
07-06-2019 02:55 PM
@wonderfulworld: You should contact Customer Service to resolve your issue.
07-06-2019 03:00 PM
Free Shipping Offer Details: Applies to standard shipping only. Free standard shipping offer excludes items with shipping included. Free standard shipping only applies to the first shipment of an Auto-Delivery order. Applies to orders shipped within the Continental U.S. only. Additional restrictions may apply. Purchases made before 7/6/19 at 12am ET are excluded. Offer ends 7/6/19 at 11:59pm ET.
07-06-2019 03:05 PM
As @sunshine45 kindly posted, the 'price adjustment policy' also only applies to the actual price of the item, not other offers such as free shipping, easy pays, etc.
07-06-2019 03:14 PM
I did contact Customer Service on the Chat line and although they could not refund my S&H they did offer a credit for that amount on my next purchase.
I am very satisfied. Thank you for your replies.
07-06-2019 07:14 PM
That was GREAT customer support! I ran into a similar situation a while back and when I contacted QVC they told me that I could return the item then reorder it in order to take advantage of the free shipping offer at the time. They didn't offer a credit! Major inconvenience but I did save on the shipping cost!
07-06-2019 08:03 PM
Lucky you! I would gladly accept that! I ordered something 5 days ago with a total shipping charge of $16.00; it has not shipped and I cannot cancel and reorder. I hope I like it or returning I will be out $32.00! Bought on impulse, they were expecting it to sell out and I fell for it!! Item is still available!
07-06-2019 08:09 PM
@Catch71 wrote:
Lucky you! I would gladly accept that! I ordered something 5 days ago with a total shipping charge of $16.00; it has not shipped and I cannot cancel and reorder. I hope I like it or returning I will be out $32.00! Bought on impulse, they were expecting it to sell out and I fell for it!! Item is still available!
You should do as was suggested to me...contact customer service and see what they might do for you. It is worth trying. I used live chat. Very satisfied.
07-07-2019 09:11 AM
I would say no . Free shipping is a transitory thing. But you could call CS. I have, on a few times, checked on an item I bought the week before or even longer than that, but within a month, and found it was less than I paid for it. I called CS and got a refund for the reduced price. but it has to be in a months time. did this here on the Q and JTV.
07-07-2019 02:01 PM
A few weeks back, I ordered three clothing items. The very next day QVC had a free shipping day. I called CS and asked if it would be possible to get a refund on my shipping. I figured the answer would be 'no' but it never hurts to ask. They gave me the refund.
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