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Valued Contributor
Posts: 941
Registered: ‎03-09-2010

Can't get garment sizes on my phone

Anyone else having trouble clicking on garment measurements from the QVC App on their phone?  I just get a blank page, but on my desktop they come up just fine.  Help please??

Honored Contributor
Posts: 19,092
Registered: ‎03-14-2010

Re: Can't get garment sizes on my phone

That feature never works on my phone.

Honored Contributor
Posts: 69,806
Registered: ‎03-10-2010

Re: Can't get garment sizes on my phone

Are you using Safari?  It often doesn't work on the Q website.  Try using QVC.com instead of t h e app and use a different browser.

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 2,634
Registered: ‎03-09-2010

Re: Can't get garment sizes on my phone

Why should I have to change browsers to accommodate a retail site! This problem has been going on for a long time. Q does not want to fix it or it would have been done by now. I stopped buying clothing unless it’s an item I already own and am 95% certain it works for me.
Honored Contributor
Posts: 10,509
Registered: ‎03-09-2010

Re: Can't get garment sizes on my phone

I deleted the app and just go to the internet. I use just a couple of apps because so many don't have all the information you can find by going through the internet.

Super Contributor
Posts: 271
Registered: ‎07-22-2019

Re: Can't get garment sizes on my phone

I just posted about the same issue! I did not see your post until now. You are not alone...