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Valued Contributor
Posts: 577
Registered: ‎07-30-2013

Can't access Forums on my smart phone anymore

So annoying.  I had a bookmarked Forums page (from the website), now it runs into an error message.  I see the Forums on my desktop but it is a different view than what I'm used to.  I called C.S., no troubleshooting help, but she did say they've been working on the web site this past week.  I did put in a request for the Forums to be accessible through the app.--- that would be an improvment.  I feel like such a dinosaur with this technology stuff. Miss scrolling the Forums when we are watching TV.  Sigh.

Esteemed Contributor
Posts: 5,011
Registered: ‎03-09-2010

Re: Can't access Forums on my smart phone anymore


@birdQ13 wrote:

So annoying.  I had a bookmarked Forums page (from the website), now it runs into an error message.  I see the Forums on my desktop but it is a different view than what I'm used to.  I called C.S., no troubleshooting help, but she did say they've been working on the web site this past week.  I did put in a request for the Forums to be accessible through the app.--- that would be an improvment.  I feel like such a dinosaur with this technology stuff. Miss scrolling the Forums when we are watching TV.  Sigh.


 

@birdQ13,, it’s not you.  I havent been able to access the forums for months.  At one point I could view them but not respond and then I couldn’t even do that.  I get the same error. It says error incurred and to call administrator. 

 

i never bothered looking into it though.  I just didn’t have the patience. 

Honored Contributor
Posts: 8,296
Registered: ‎05-09-2010

Re: Can't access Forums on my smart phone anymore

I have been having the same problem.  It started a week or so ago.  Glad to know it is just not me.  I get the error message too.  Kind of miss not being able to go to the forum on my phone.

Always remember that you are absolutely unique. Just like everyone else. Margaret Mead
Contributor
Posts: 63
Registered: ‎04-18-2010

Re: Can't access Forums on my smart phone anymore

Same problem here!!!!!

Honored Contributor
Posts: 17,687
Registered: ‎03-09-2010

Re: Can't access Forums on my smart phone anymore

@birdQ13 -

I can't either-very disappointing.

"If you walk the footsteps of a stranger, you'll learn things you never knew. Can you sing with all the voices of the mountains? can you paint with all the colors of the wind?"
Honored Contributor
Posts: 38,064
Registered: ‎06-11-2011

Re: Can't access Forums on my smart phone anymore

[ Edited ]

I've been getting that pink error message on my phone for over a week. A poster here having the same problem tipped me off that she could get in putting her phone on Full View (instead of Mobile View) which I never knew I had before.it's in the bottom right corner of my Android 

Galaxy. I still get a shorter pink can't access message but when I click on Forums I get access to them, although the screen is huge on full view.

Respected Contributor
Posts: 3,816
Registered: ‎03-09-2010

Re: Can't access Forums on my smart phone anymore

[ Edited ]

Can't access from app on my ipad either.  You have to go to qvc.com to read the forums.

On the app, if you click on the go to sweepstakes page (your leaving qvc page) you can scroll down and see link to forums without entering the sweepstakes.

Honored Contributor
Posts: 25,763
Registered: ‎03-16-2010

Re: Can't access Forums on my smart phone anymore

I don't seem to have any trouble getting forum access on my phone.  I can get both mobile and full views with no error messages. 

This post was written on my phone.

Valued Contributor
Posts: 538
Registered: ‎12-30-2019

Re: Can't access Forums on my smart phone anymore

Same issues here with my phone. I get on my tablet but can't use app.Have to go to QVC.com website to get forums.

Honored Contributor
Posts: 15,641
Registered: ‎05-01-2010

Re: Can't access Forums on my smart phone anymore

The app doesn't work on my iPhone. I got rid of that and googled qvc forums and had to chose full view. All this was just for forums as that is all I use on my phone. I use iPad for the website.