Reply
Respected Contributor
Posts: 3,403
Registered: ‎03-14-2010

Can't Get the Community Menu to Work!

When I try to click on the Q's Community Menu choices, I get a message "We've moved, click here to access the new forum."  What's going on????  Am I the only one?

Esteemed Contributor
Posts: 6,813
Registered: ‎05-29-2015

Re: Can't Get the Community Menu to Work!

It happened to me randomly yesterday and the day before.  In another thread, @chickenbutt mentioned similar problems.  I believe TPTB are working on it.  

@Keyai

 

~~~ I call dibs on the popcorn concession!! ~~~
Super Contributor
Posts: 274
Registered: ‎12-31-2013

Re: Can't Get the Community Menu to Work!

fortune----No you are not the only one.  I am having the same issues.

Hope this gets corrected.  

QVC Social Team
Posts: 704
Registered: ‎06-14-2015

Re: Can't Get the Community Menu to Work!


@fortune wrote:

When I try to click on the Q's Community Menu choices, I get a message "We've moved, click here to access the new forum."  What's going on????  Am I the only one?


Hello @fortune @hatetoiron @MacDUFF - Can you let me know if this is still happening? Thanks!

Honored Contributor
Posts: 68,132
Registered: ‎03-10-2010

Re: Can't Get the Community Menu to Work!

[ Edited ]

Good to know it's not just me... I've been having similar issues and also the links to navigate the forums only seem to work intermittently. They must be 'upgrading' the customer experience yet again...

 

Smiley Wink


In my pantry with my cupcakes...
Honored Contributor
Posts: 68,132
Registered: ‎03-10-2010

Re: Can't Get the Community Menu to Work!

@Eva-QVC I can tell you that the left hand links to the various forum categories and the breadcrumb links at the top left have only been working for me intermittently since Friday and that's still the case... There also seems for some of them to be a delay between placing your cursor on the link and when the link becomes active... As an FYI, I've done routine PC maintenance on my machine and this is the only site of a number I've visited in recent days to be 'acting up'.


In my pantry with my cupcakes...
Esteemed Contributor
Posts: 6,813
Registered: ‎05-29-2015

Re: Can't Get the Community Menu to Work!

@Eva-QVC

 

Hi Eva...I seem to be up and running normally now.

 

~~~ I call dibs on the popcorn concession!! ~~~
Honored Contributor
Posts: 20,648
Registered: ‎03-09-2010

Re: Can't Get the Community Menu to Work!

This is about the fourth day of this and I think they are working on it.  You just have to go back and click on the forum names again and usually the second time it will work.

 

If the link isn't clickable, just click on it anyway and it will become clickable.  Then just click on it again and it should get you to the forum.   Unfortunately, however, this will keep happening so you have to do this probably about 40-60% of the time when you want to enter a given forum.

 

There are other threads in this forum about this, so that might help, and the moderators are aware.

Honored Contributor
Posts: 18,504
Registered: ‎05-23-2010

Re: Can't Get the Community Menu to Work!

@Eva-QVC It happened to me a couple of minutes ago.

Life without Mexican food is no life at all
Honored Contributor
Posts: 68,132
Registered: ‎03-10-2010

Re: Can't Get the Community Menu to Work!

And the intermittent message directing us to the 'new website', requiring sign in (even if you just signed in) appears also to still be with us, in combination with the still funky links...

 

@Eva-QVC


In my pantry with my cupcakes...