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Contributor
Posts: 36
Registered: ‎03-09-2010

Can anyone tell me when the extended return policy started?

I bought the kitchenaid convection oven on Sept 24 and wondering if that would be covered? Thank you in advance.

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: Can anyone tell me when the extended return policy started?

Items purchased on Sept 23 and forward are covered.  

Respected Contributor
Posts: 4,999
Registered: ‎10-04-2015

Re: Can anyone tell me when the extended return policy started?


@starlet wrote:

I bought the kitchenaid convection oven on Sept 24 and wondering if that would be covered? Thank you in advance.


 

Yes, Holiday return policy began midnight, Sept 23rd -  returns must be postmarked by/on Jan 31st. 

 

 

 

Respected Contributor
Posts: 2,656
Registered: ‎03-13-2010

Re: Can anyone tell me when the extended return policy started?

@starlet I purchased an item on July 31 and returned it in November.  I think it was during one of their Christmas in July shows.  Anyway, I changed my mind about the item.  I still had the original box and packaging.  I was given full credit.  No questions asked.  You shouldn't have any problems. 

QVC Customer Care
Posts: 2,926
Registered: ‎06-14-2015

Re: Can anyone tell me when the extended return policy started?

@starlet

The kitchenaid oven would be treated as a holiday return...nice gift!

Beth QVC

Contributor
Posts: 36
Registered: ‎03-09-2010

Re: Can anyone tell me when the extended return policy started?

thank you all for your responses. It looks like I'l make it by one day. I have the oven, manual and accesory pieces, but I dont have the original box it came in. Would there be a problem returning it in another cardboard box I have do you think?

QVC Customer Care
Posts: 2,926
Registered: ‎06-14-2015

Re: Can anyone tell me when the extended return policy started?

@starlet

Another box will be fine!

Beth QVC

Contributor
Posts: 36
Registered: ‎03-09-2010

Re: Can anyone tell me when the extended return policy started?

thank you so much!