Q Talk

[chrystaltree]

If you don't recognize the number, let them leave a voice-mail message.  Legit callers will leave a detailed message.  You don't have answer every single call immediately.  

[drizzellla]

We still pay for our landline but it is rarely in service.

But when it is working - WATCH OUT.

The phone starts ringing at 8 AM. 

Caller ID is also useless. Many times the caller ID says "Name Unavailable" or the town they are calling from. And the Doctor's office has several different phone numbers. None of the numbers are in my contact phone numbers for the Doctors office. And sometimes they call from a number that is for the nurses or personal to call patients. I don't want to just add phone numbers because some numbers is not for incoming calls.

No matter what program is created, I think the spammers will find away around it. So we have found that we like our landline not working most of the time. Unless the person has our cell phone number we don't have to deal with spam calls because when anyone we don't know personally asks for our phone number we give them the landline number.

[Kachina624]

@mormel20    Even the UNM Hospital calls to verify appointments without identifying information.  Employees are using their cell phone which have no identifying information. 

For months I've gotten nuisance calls from numbers starting with 505/890 with various last four digits. They ring twice and hang up.  If I grab it on the first ring, nobody is ever there.  I've called some of the numbers and they're disconnected so they're obviously spoofing numbers but why?  What is the purpose? 

[Chessa35]

If I not sure who's calling , I let the answering machine pick up . Then , when + if they start to leave a message I pick up , if it's a person I want to need talk to . Works for me .

[Imaoldhippie]

@Mindy D .............Good suggestion.  The calls from the docs office only happens once a year when they get the results from my yearly exam.  

Thanks for your suggestion, I had not thought of that.

[IMW]

I have that issue----often the caller is calling from their cell phone at home. Doctor office staff is confirming appointment from home----had that happen numerous times.

I'm so crazy blocking unrecognized calls, I blocked my own daughter, took a few days to figure out, and I was reprimanding her for not calling.

[Spacrazy]

I stay current on the Do Not Call registries and that helps. I have a fairly new phone that has a feature to announce callers and it's programmed to project on my main t.v. This has really been helpful to keep me from running to see caller I.d. As far as my doctors offices it just takes time to put in their information after I've gotten a voicemail. I also go crazy with call block. 

[Carmie]

This is happening to me as well mostly because the doctor office has someone call from a cell phone and it seems they use a different one each time.

They leave a message  to call back on the main phone number with their first name.  When I call back it takes forever to locate the person who called me.

I have had this happen twice this past week alone.  For now, too bad because I am not running myself ragged trying to contact them.

I can and do use the patient portal and can see what is going on....messages and test results and the like.  I don't need a call to have them read to me what I can see and read myself.

I have been getting routine tests to look for problems I might have because of my age. Ha!

I finally have a PCP after about 18 years without one.  So far all they have turned up is low Vitamin D levels.

More tests are in the works...

[Sooner]

If it is a problem, I would speak directly to my doctor and complain.  If they can't work it out with you, change to messaging with a phone.  If that doesn't work, find a doctor who will work with you. 

Sometimes too you simply have to change what you are doing or willing to do.  Life moves on.

[kelsey17]

I had that issue a while back keep happening and asked the girl from the doc's office why the ph number didn't say the office was calling....apparently according to her it was because alot of these schedulers now are working from home and have either a seperate or their own cell phone they use to contact  patients.........she agreed that alot of people don't know who's calling and don't answer.

Insane...i guess they can blame you now if you miss a appt....................get these scheduling/notification people back to the office for Pete's sake...or give them an offical office phone.