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02-09-2019 09:55 AM
Disappointing, yes; bordering on ridiculous, I'd say so!
Just checked - again - the shipping status on my orders.
On Fashion Day, 2/2: Everything I ordered had a ship date of 2/6 with an ETA of 2/7, via USPS. Yeah, like that's gonna happen! Checked this morning and it was shipped out shortly before 7p.m. yesterday with an ETA of today (!): all shipping from CA; I live in MA. Really doubt it can make it across the country via USPS and be delivered to me by today. Perhaps, I'm a "Doubting Thomas".
I ordered the Shark TSV, extended delivery, that was to ship on 2/7. I got it yesterday!
Wow, that was a nice surprise!
Anyways, at times QVC's delivery times are fantastic! Other times their delivery is downright pathetic. But, to say the least, the Q should strive to give us better delivery status timelines. What are your thoughts?
02-09-2019 10:22 AM
@eddyandme I order seldom but I know I want what I do order, so exactly when something arrives rarely concerns me. If I know I will be out of town on the days surrounding the EDD, I either don't order or I order via CS instead of just charging to my card. Usually they can walk me through a check hold.
I know all this makes me different from the more impatient shoppers more prevalent today, but what I do works well for me. I just can't imagine that as more and more shopping goes online that there won't be more and more frustrations, too.
In the last 6 months, the only QVC problem I've encountered I definitely created for myself. You can't move out of town and expect them to know unless you tell them!
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