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Esteemed Contributor
Posts: 6,730
Registered: ‎11-06-2011

Re: COMFORTER $7.50 SHIP & JEWELRY $5.50 SHIP?

[ Edited ]

Because QVC, like virtually all other retailers, doesn't get as much of a bulk shipping discount on items that are lightweight, so it basically charges customers what it gets charged because shipping fees are part of its revenue model. On larger items, a larger discount can be passed along, so the overall shipping charge is typically quite low. This is why I usually think it's silly for customers to complain about shipping fees—of course none of us wants to pay for shipping at all, but for a regular person to ship a piece of jewelry, we'd pay what QVC charges, and for a regular person to ship a comforter or another large bulky item, it would cost a lot more. For example, there's no way you're getting a ladder or a set of stoneware or an ottoman home for $5.50-$7.50.

 

(As another example, I wanted to return some bedding to the Q because I didn't like the design, and I thought I'd just pay for it myself instead of using their label and having the fee deducted . . . until I discovered that instead of the $10.95 label fee, I'd be paying almost $20!)

Regular Contributor
Posts: 150
Registered: ‎08-11-2019

Re: COMFORTER $7.50 SHIP & JEWELRY $5.50 SHIP?

interesting comments on the box size for bulk ship costs.  I always assumed the ship cost was a reflection of how much the vendor was subsidizing the purchase or how much postage is silently added into the purchase price.  Ex. Locknlock is always $5.50 ship even in a small box.  With the cheap price I assumed that no shipping was hidden in the price.  But other more expensive brands have lower shipping like kitchen aid sometimes.  It tends to align when the ka website is also having a free ship sale. 

Regular Contributor
Posts: 157
Registered: ‎06-12-2011

Re: COMFORTER $7.50 SHIP & JEWELRY $5.50 SHIP?

My guess is that QVC thinks we are not paying attention to shipping if we want

the product.  Explain to me how a chair or like today a heavy piece of exercise

equipment ships for free or so they say.  Just put the cost of the shipping in the

price of the item which is what I believe is done on the "free shipping".  At least

I don't have to add it up and decide if it is worth the money.

Honored Contributor
Posts: 34,930
Registered: ‎03-20-2010

Re: COMFORTER $7.50 SHIP & JEWELRY $5.50 SHIP?

[ Edited ]

I'm never going to complain about QVC's shipping again!  I was ordering a box of Christmas cards they wanted to charge $8.99 plus .99 for insurance/shipping!!! I couldnt believe it....An employee came on Chat to ask if I needed assistance in placing my order....I explained due to the outrageous shipping costs I was contemplating canceling my order entirely and going elsewhere....the shipping charge was just ridiculous!!  He found a promo code which reduced the shipping in half.... ..I placed the order because their cards are such nice quality, but explained customers should expect more reasonable shipping costs without going through hoops.....  So folks----the $3.50 or $5.50 shipping which QVC usually charges is reasonable! Now the $12 charge for handbags is a bit ridiculous....

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”
Respected Contributor
Posts: 3,104
Registered: ‎09-12-2010

Re: COMFORTER $7.50 SHIP & JEWELRY $5.50 SHIP?


@Puppy Lips wrote:

I think that QVC charges whatever shipping they think they can get away with.


So do most retailers.  I don't care if they only charge $1.  Or, FREE.  It's all about the bottom line.  I've passed up many products shipping for free because I found a better deal elsewhere.   

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