Q Talk

[Carolina925]

My order from Lindt made in June, the TSV that let you choose your order date, still isn't here. I asked for the Dec 9th delivery thinking it would give me plenty of time to share with friends and visitors. Got an email this morning apologizing for the delay. This really is a big disappointment, should've ordered directly from the company. I don't understand how something ordered in June can't be delivered in December. Not the end of the world, of course, but sure learned a lesson here about choosing a ship date, even six months in advance. Grrrr.

[haddon9]

I would be very disappointed too!  Particularly since you ordered it back in June!

[Thats Me]

I agree, that's pretty poor. Sorry this happened to you.

[PA Mom-mom]

@Carolina925  The same thing happened to me! It's now supposed to arrive on Wed., Dec. 19, but I think it will come a bit earlier, because it's in Easton, PA, which is about an hour away from our house. But it will probably have to go to a "hub" first, so who knows.

We're taking it to the nurses' station at my MIL's nursing home, so as long as we get it to them next week, it will be OK. Sorry it ruined your plans. There's no excuse!

[KailaS]

How terrible.  I have a food gift going to a friend-- supposedly on Monday. It was ordered on Sept. 20. I will not tell her something is coming until I see that the gift is at her front door. 😊  

[Sooner]

QVC is notorious for backing out on sales and delivery dates.  They cancel orders, they keep your money for awhile then say they don't have the product.

And they are also famous for PROMISE to deliver by Christmas promotions!  But of course that may or may not happen.  Oops!  We're sorry.  

[lcubedsudbury]

Aren’t the dates you choose Ship Dates? I don’t think they’re delivery dates. With the slow postal service, it’s hard to know when things will come.

[Tori3569]

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@lcubedsudbury wrote:
Aren’t the dates you choose Ship Dates? I don’t think they’re delivery dates. With the slow postal service, it’s hard to know when things will come.

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Yes, exactly.  Ship date of 12/9 means just that.  I had the same ship date for bagels and got them last night. 

[RescueLover]

We ordered 2 Boxes of Landies Candies pretzels in July with the ship date of December 9th. They were shipped out on the 9th and we received them on the 11th.

We order them during the Christmas in July event (they really are the lowest price then) and get them every year on time. No problemo 😂 with QVC or the vendor. 🤗

[Carolina925]

Yes, it's only a ship date but I would expect it at least to be shipped, not "in process". The email didn't give another ship by date, only that they were having problems filling orders for them. When I chose the Dec 9th ship date, I didn't expect them to come on the 9th.