I asked for an exchange , wrote qvc returns and they did get back go me in a timely manner , and that my item would be e changed for the shade I wanted . I checked my order later and saw I was being charged and it was NOT a free exchange !
I guess I'll just send my item back and forget it altogether . I've done this many times with no issues whatsoever so I'm not sure if policies have changed or not but I am not happy being charged. I went ahead and cancelled before it went further and I couldn't any longer . The pre approval will still be there though till it falls off. I dont appreciate a charge I didn't approve 😠