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Esteemed Contributor
Posts: 6,922
Registered: ‎02-05-2011

On August 13 I ordered a Peace Love World sweatshirt as a gift.  The next day it went to Backorder.  Yesterday that one and a different one became available so I cancelled the one on Backorder and ordered it again along with the other one.  They both went through fine but today both went to Backorder.  Both are still available to order.  What's up with that?

Trusted Contributor
Posts: 1,068
Registered: ‎03-16-2010

I had the same problem.  I ordered a Denim & Co jacket.  At first it said "processing."  The next day it said  'advanced order" and yet it was still listed as available.  Finally the third day it said "processing" again.  Can't wait to see what it says tomoroow!!

Honored Contributor
Posts: 10,015
Registered: ‎03-30-2014

Does make you wonder if their computer/inventory system isn't up to snuff or if they don't have enough cash to buy goods.  I don't recall this being such an issue before.

Contributor
Posts: 51
Registered: ‎11-09-2012

More than a week ago I ordered as-is Simply Stunning Set of 3 Flameless Candles in Evergreen.  In a couple days the order changed to backordered.  After six days I canceled the order.  I checked and the as-is candles were still listed in stock.  So, I'm thinking it's some type of glitch and I placed another as-is order. The next day, it also went to backordered so I decided to chat with a representative. She was very adamant the item was in stock and assured me it would be shipped within a week.  I explained to her this order had been changed to backordered and this was my second attempt to purchase with the same result, didn't ship.  As-is orders, as I understand it, are on air displays, samples or customer returns. There should be no doubt about it being in stock. There's definitely a problem in the system.

Trusted Contributor
Posts: 1,096
Registered: ‎08-30-2010

I have a few orders that are auto delivery. I recently had a second food item go on back order that is auto delivery and yet I saw this same food item being presented on the tv. So if that is the case perhaps those who ordered long ago and for auto delivery should receive thier items before those who just orederd. 
If I could make the items like my husband likes I would do it myself.